Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Asset Management, Device Management and related technologies.

Key Software Compliance features in InvGate Asset Management

The Software Compliance module in InvGate Asset Management gives you a clear view of your software compliance status against your organization’s contracts. From a single place, you can quickly see whether you’re using more licenses than you purchased, which software is underutilized, and when contracts are expiring, helping you stay ahead of audit risks and make decisions based on accurate data. Beyond compliance, the module also focuses on financial impact.
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Meet AlmaIQ: The AI Concierge Simplifying Employee Support

Almaden has exciting news to make life easier for enterprise employees: AlmaIQ . Unlike other virtual assistants that are complex to set up and maintain, AlmaIQ is simple. Acting like a "concierge" or personal assistant, it answers questions from computer issues to corporate processes, instantly and without complication in the user's native language.

What IT Teams Need to Know About Server Asset Recovery

Efficient IT asset management involves more than just acquiring and deploying servers. Every piece of equipment eventually reaches a point where it must be replaced or retired. Handling that phase properly is critical for security, compliance, and sustainability. Server asset recovery provides a structured approach to reclaiming value from retired systems while ensuring responsible disposal.

Active & Passive Scanning in 90 Seconds

Ivanti Neurons for Discovery uses both active and passive network scanning for real-time asset discovery, including connector integrations and data aggregation. Active and passive network scanning ensures you identify every device and user—no matter where they reside or connect. Real-time insights reduce your risk from shadow IT and unmanaged assets, streamline compliance, and provide instant visibility for incident response.

Ivanti Micro-Demo: Active & Passive Asset Discovery

Ivanti Neurons for Discovery uses both active and passive network scanning for real-time asset discovery, including connector integrations and data aggregation. Active and passive network scanning ensures you identify every device and user—no matter where they reside or connect. Real-time insights reduce your risk from shadow IT and unmanaged assets, streamline compliance, and provide instant visibility for incident response.

Dark Mode in AlloyScan #darkmode #sysadmin

Nobody enjoys working in an app that suddenly blasts a bright white screen. That’s why we added Dark Mode to *AlloyScan* in the latest update — and made it smart enough to match Alloy Navigator’s theme whenever you open it from there. Built for everyday IT work, *AlloyScan* is a cloud-based network inventory solution designed to give you clear visibility into your IT infrastructure, without causing eye strain.

How to Build High-Performing ITSM Operations (Best Practices Guide)

Struggling with rising ticket volumes and manual handoffs? ITSM best practices provide structure for incident management, change control, and service requests, so your team can scale without breaking workflows. From defining clear incident workflows to building strong knowledge systems and tracking SLA performance, these practices help IT teams deliver measurable service outcomes. You'll find essential practices for incident, problem, and change management, automation strategies to improve efficiency, key metrics such as MTTR and FCR, and a maturity model to drive continuous improvement.