Operations | Monitoring | ITSM | DevOps | Cloud

Behind the Scenes: Mattermost OpenOps AI Mindmeld | July 27, 2023

Tune in for a behind-the-scenes discussion on the advancement of Mattermost's AI tools and how they're being integrated into the team's current projects. The main topics covered include using AI to create tweets, the potential of using the tool to auto-generate text that resembles a user's tone, how to improve public awareness and involvement in OpenOps, and more.

3 Steps to Get DX NetOps Events in Slack and Google Chat

Network operations centers (NOCs) play a critical role in any organization’s operational and business continuity. To meet their vital charters, NOC teams must constantly strive to maintain uninterrupted network availability and to minimize the business impact of network issues. Within the NOC, effective collaboration is essential for quick troubleshooting and resolution of network issues.

5 important features to look for in cybersecurity applications

In today’s digital landscape, organizations need the right cybersecurity applications to address evolving cyber threats effectively. To keep security teams aligned and streamline mission-critical workflows, one of the most important cybersecurity applications organizations need is a secure and efficient cybersecurity collaboration platform that enables seamless communication, information sharing, and coordinated incident response.

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Move fast and break silos-how to rapidly unite IT teams

Despite all the advances in workplace technology in recent years, communication and information silos remain a common challenge for IT leaders. With work becoming more complex and environments more transparent, IT teams need to be able to break these down, and start moving faster.

Shaping the Future of ITSM with AI-Enabled Collaborative Workspace

In this interconnected business landscape, communication and collaboration are paramount for organizations to be competitive. That’s why the role of AI-enabled collaborative workspaces in ITSM cannot be understated. As the demand for seamless, proactive, and contextual IT services grows, organizations must capitalize on their potential to stay ahead of the curve.

Start using GPT-4 and local models with the open source OpenOps framework

Organizations — particularly those with high security and compliance requirements — need a customizable way to explore and innovate with artificial intelligence and other new technologies. This is why we’re happy to introduce OpenOps, an open source platform designed to help organizations experiment with AI in a secure environment they control. OpenOps is a framework of several tools that enables you to test open source AI models in a sandbox.

Mattermost-JumpCloud Integration: A Step-by-Step Guide to SAML Authentication

Are you a Mattermost administrator looking to integrate JumpCloud as your SAML provider? Navigating this process can seem daunting, but not to worry: We've got you covered. This detailed, step-by-step guide (just under 9 minutes) will walk you through the intricacies of configuring JumpCloud as a SAML provider for Mattermost. This tutorial was created to simplify the process and ensure your success in the integration. We've identified and addressed the common challenges that many Mattermost admins face with JumpCloud-SAML integration.

OpenOps is Available! Start Experimenting with Open Source AI

What is OpenOps? OpenOps is an open source framework for applying generative AI to workflows in a safe and responsible way. The advantages of OpenOps are: In this video, you'll learn how to set up OpenOps and start experimenting with AI on your local machine. Andrew Zigler, our Developer Advocate, will walk you through the steps and show you how the Mattermost plugin can be used to summarize calls, threads, and channels to facilitate new workflows.