Operations | Monitoring | ITSM | DevOps | Cloud

Every growing engineering organization eventually faces the seemingly impossible decision between building a custom solution or buying one off the shelf. It’s a debate that often (and incorrectly) ends by choosing whichever option is less expensive. However, it’s become clear that solving the build vs. buy puzzle boils down to understanding what you want to be good at and whether your internal build is actually unique.

Redgate Monitor v14.1.0 now provides a simple, built-in integration with ServiceNow that uses its REST API directly. This replaces the older webhook-based approach and removes much of the setup and maintenance overhead.

On November 18, 2025, X, ChatGPT, Shopify, and many other major sites went offline simultaneously. Even Downdetector, Ookla’s popular outage tracking website, briefly went offline. What caused this issue? Why were so many major websites affected by it? And what steps can you take to reduce the impact on your own applications? ‍

Six months of safer releases, sharper AI insights, and a unified platform experience for feature flags and experimentation.

The hidden blockers slowing down your incident response and how to remove them before they become reliability risks. Incidents rarely go wrong because of one big failure. Most of the time, it’s a handful of small, familiar mistakes that slow teams down, muddy communication, or create confusion in the heat of the moment. Fortunately, these mistakes are predictable and fixable.

Puppet Edge Workflows, available with Puppet Enterprise Advanced, provide the orchestration tools to define multistep workflows to run against your infrastructure. This allows Puppet experts to create workflows that Ops teams can run without having deep Puppet language knowledge or the underlying infrastructure.

It is no longer news that MariaDB 12 has officially landed, and it’s making waves across the database world. For over a decade, MariaDB has been the go-to open-source database for developers and businesses seeking a stable and innovative MySQL-compatible platform. This new release further enhances its value. MariaDB 12 delivers major performance upgrades, new features, and significant redesigns to enhance speed, scalability, and developers’ experience.