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The latest News and Information on DevOps, CI/CD, Automation and related technologies.

The Enterprise Automation Platform Driving the Zero-Ticket Future

The surge of interest in artificial intelligence has opened exciting new doors, but many CIOs are finding themselves in the same bind: lots of promising pilots, but very few at-scale results. Intelligent agents can interpret requests, classify tickets, and even recommend fixes, but unless they are connected into broader workflows, these efforts remain isolated experiments.

Capacity Planning Still a Major Issue for Data Center Managers

Uptime Institute’s 2025 Global Data Center Survey shows that capacity planning remains a top challenge for operators. Nearly one-third of vendors identify forecasting future capacity requirements as their customers’ single biggest issue, more than any other concern. Modern data centers face new complexities as digital services expand and hybrid IT architectures shift workloads across on-premises, colocation, and cloud environments.

How To Communicate Cloud Economics To Executives Effectively

We’ve seen the same story play out time and time again in numerous SaaS companies: The problem often begins when engineers — with a technical understanding of cloud costs and a deep understanding of how to build robust products — struggle to communicate the actual business impact of their efforts to company leaders.

How to Automate Away Access Request Tickets for Good | The Zero Ticket IT Video Series with Resolve

Access requests: they’re one of the most common (and frustrating) tickets clogging up IT service desks. In this episode of the Zero Ticket IT Video Series, we show you how Resolve + RITA handle access requests end-to-end without opening a single ticket. Request access via Teams, Slack, or your portal RITA checks internal policies Grants pre-approved access instantly Notifies the user No manual routing. No delays. No ticket.

AWS HIPAA Compliance: A Comprehensive Guide & Checklist

Learn how to achieve and maintain HIPAA compliance on AWS with this comprehensive guide. Understand the shared responsibility model, essential architectural principles, and a practical checklist to protect PHI and avoid costly compliance violations. Discover how automation can reduce human error and streamline your security posture.

13 Cloud Cost Management Strategies (And How CloudZero Can Help)

Cloud cost management is a big deal right now. For instance, 58% of organizations say their cloud costs are too high, according to our State of Cloud Cost report. Over the last five years, several other studies have shown that controlling cloud spend is a top cloud computing challenge. There’s more. As AI adoption accelerates, a new challenge has emerged: managing the rapidly growing costs of AI in a scalable and intelligent way.

Can Your Team Survive the AI Revolution?

AI is transforming how development teams work, but many organizations struggle to adapt effectively. Snowflake Director of Product Jeff Hollan shares four essential principles for building adaptive development teams that thrive in an AI-driven world. Drawing from his experience at Microsoft Azure and Snowflake, Jeff provides practical strategies for embracing change, fostering innovation, and preparing your team for the future of software development.