In a world where Software as a Service (SaaS) products are integral to daily life, maintaining uninterrupted service for end-users is paramount. However, stuff happens. When it does, our most valuable response (other than restoring service ASAP) is to review the series of events that led up to the incident and learn from them. On August 25th, 2023, at 7:02 AM NZT, Raygun experienced a significant incident that impacted our API ingestion cluster, leading to an outage lasting approximately 1 hour and 15 minutes. While this wasn't fun for anyone involved, this incident did prove to be a valuable learning experience, shedding light on the importance of infrastructure management and resilience.
This article covers the benefits and instructions for deploying Service Watch Desktop for end-user devices and Desktop Virtualization platforms such as Azure Virtual Desktop, Windows 365, or Amazon Workspaces. The use of Virtual Desktop Infrastructure (VDI) is on the rise because of remote work, and increased need for security, and outsourcing. The rise of these environments brings the need to proactively monitor and troubleshoot remote virtual desktops - there are lots more moving parts, for sure.
It is with great pride that we received the news that Almaden has been included in the Gartner Market Guide for DEX Tools 2023! If you are a Gartner subscriber the direct link to the research document is: Market Guide for DEX Tools.
Today's enterprise networks are diverse and complex. Rather than the simple network perimeter of old, bad actors can attack through multiple entry points, including cloud-based applications. Not to mention, these networks generate massive amounts of transactional data. Because enterprise networks have become larger, they're more difficult to secure and manage. As a result, IT operations teams and security analysts seek better ways to deal with the massive influx of information to improve security and observability.
Picture the SAP Kernel as the heartbeat of the system, vitalizing the core programs upon which the fundamental functionality of SAP applications rely on. It's the life force pulsing through the application server, executable programs, database, and operating system, rather than merely encompassing them within itself. SAP Kernel upgrades refer to updating the system's current executables with upgraded versions. These upgrades are essential to patch security vulnerabilities and fix bugs. Besides bug fixing, SAP Kernel upgrades improve hardware compatibility, boost speed, and enhance stability.