Operations | Monitoring | ITSM | DevOps | Cloud

Mattermost 5.15 ships with new features that will help your team get more done in less time.

Mattermost is a state-of-the-art, highly scalable open source messaging platform for secure team collaboration. Kubernetes is a robust open source container management platform that runs on any land-based or cloud infrastructure and automates the installation, configuration, and maintenance of diverse, highly distributed systems. It sounds like Mattermost and Kubernetes are made for each other. And it’s getting even better.

Customer service is trendy topic these days. After there was a boom around technology at the start of 21st century, the internet has settled down and now it’s more about the basics. Automation has taken huge part of the overall human resources and people are demanding human approach, even if it’s on the internet. Today we are going to review one of the oldest customer service software around, LiveAgent.

From its outset, the agile methodology defined how teams operated for decades. Yet, the success realized within product and development organizations triggered an explosion of adoption. From rapid development, faster time to resolution, to improved communication and better product quality, there’s no debate: the benefits of agile are real and they are impactful. Get stories like this in your inbox.

Want to learn chatbot development and advance your career? Here’s a little warning: You need to read. A lot! After all, keeping up with the fast-paced digital marketing means being able to not just go with the flow, but being able to adapt to the changes and apply it to your business’ marketing strategies.