Operations | Monitoring | ITSM | DevOps | Cloud

New Integrations Directory enables your team to do better work, faster

Integrations enable you to unlock the full power of Mattermost by extending the platform to make your team even more productive. Customizing Mattermost this way enables privacy-conscious organizations to collaborate even more effectively, saving time and money without compromising on security.

Atlassian acquires AgileCraft to scale agile to the enterprise

We’ve heard from our enterprise customers that these problems are really hard to tackle – and they need our help along the way. That’s why we’re excited to share we’ve entered into an agreement to acquire AgileCraft, a leader in enabling scaled agile transformations. Many Atlassian customers, including AT&T, Anthem, NCR, TIAA, and Duke Energy trust AgileCraft to scale their teams’ agile practices.

Mattermost 5.9: New Integrations Directory, a simple way to migrate data from Hipchat and more

Mattermost 5.9 ships with platform improvements that will help your team collaborate more productively. Try these new features by downloading Mattermost 5.9 today. Since it includes security updates, upgrading is recommended.

How to Migrate from Hipchat to Mattermost

In July 2018, privacy-conscious organizations found out that Hipchat would be decommissioned in 2019. Since many of these companies operate in highly regulated environments, they are unable to use popular SaaS messaging products that host sensitive data on third-party servers. With Hipchat rapidly reaching its end-of-life, these organizations are looking for a secure and modern messaging platform that can be hosted on-premises in their own data centers, behind a firewall.

What ITIL 4 means for you and your team

As every company becomes a software company, your role as an IT professional is evolving from supporting the business to differentiating the business. You’re now enabling change and technical innovation to drive competitive advantage. To keep up in this world, it’s time for IT teams to move toward agile approaches that value ease of use, collaboration, and delivering value.

Zapier Integration | InvGate Service Desk

We'll see how to integrate InvGate Service Desk with Zapier, a web service that enables interaction with dozens of applications, such as Slack, HubSpot, Google Suite, Office 365, Zoom, Mailchimp, LinkedIn, and many more. We will teach you how to capture events, such as a new request in InvGate Service Desk, and prompt an action in another tool, such as sending a direct message, assigning a task, posting on social media, creating a meeting, or anything you need.

Caching in: performance engineering in Jira Cloud

Go behind the scenes with the Jira team and see how we performance-engineered our way to a zero-affinity cloud architecture that runs at enterprise scale. Performance engineering is a big deal when you’re serving millions of users from every corner of the globe. We previously wrote about a large engineering transformation program for Jira & Confluence, which we codenamed Vertigo – read more about the overall program here.