Operations | Monitoring | ITSM | DevOps | Cloud

Monitoring has come a long way. Your team has dashboards, alerts, and automation that would've looked like magic a decade ago. Most days, things just work. But underneath all that tooling, a lot of the actual work still happens manually. An alert fires, and you pull the page-load metric from one tool, the user session logs from another, the backend trace from a third, and line them up until the story makes sense. Ten minutes, maybe fifteen pass, then you are able to fix it and move on.

Learn what backup and disaster recovery means, how BDR works, and why it matters for reducing downtime and data loss. Backup and disaster recovery (BDR) is what keeps data loss from becoming a business-wide catastrophe. And to protect their business, IT teams need to ask if they can recover the right data, in the right order, fast enough for the business to keep operating. A backup can preserve a copy of a file, database, or workload, but disaster recovery is what brings the wider service back online.

Ask a compliance team where their EU customer data lives, and most will point confidently at a dashboard showing a Frankfurt or Dublin region. Ask their legal counsel whether that data is beyond the reach of a foreign government demand, and the confidence usually drops. Those are two different questions. Since 12 September 2025 there has been a dated EU obligation that turns on the second one rather than the first.

Tech Talks went dark for a few months, and on episode 13 I finally got to ask why. Mathias Palmersheim’s answer, delivered completely straight, was that his users were unhappy with the availability and usability of their feeders and their litter box, and he wasn’t allowed back on stream until that got fixed. The users are two dogs and two cats, and they have titles. Maisie, a Shiba Inu who came to him through a rescue, is the recently promoted chief executive pawofficer.

I'm investigating repeated errors in my e-commerce application, and I need to get enough context in a single Honeycomb query to piece the entire picture together. Each query returns events based on the event's WHERE clauses, but I want to know several things from outside of the event that recorded an error. Things like: Those attributes are all over the trace. That's going to make a single query tough, right? Wrong!

How long does a nurse stand at a workstation waiting for a record to load before the ward gives up and reaches for paper? In most hospitals nobody measures that number, and the ticket that reaches IT describes a symptom instead of a cause. Hospital IT support runs on a different clock from corporate IT. There is no quiet Sunday night and no safe window for maintenance.

Every log estate reaches a point where volume grows faster than the value inside it. The usual response is to find the biggest source and drop it. Cutting volume is the easy part. Cutting the right half takes judgment. Log filtering is only one of four options for an expensive source, and the other three matter just as much. In this blog, you will: By the end you can defend every rule you write, including the ones that keep data. A volume cut fails in two directions.