Operations | Monitoring | ITSM | DevOps | Cloud

Only hard work: AI's unexpected burnout risk

On this episode of Masters of Data, we dig into what happens when AI actually delivers on its promise to eliminate busywork, and explore why removing the toil doesn't feel like the win everyone expected. We make the case that repetitive tasks build the intuition, pattern recognition, and muscle memory people need to do the harder work well. Security and engineering leaders rethinking how much triage and busywork to hand off to AI will find plenty to chew on here, especially anyone staring down a task list where every single item feels like the hardest one.

AI SRE Agent with Temporal, ClickHouse, and Codex: AURA in a Gated Run

1,133 requests failed on one bad commit. The patch and the regression test are already written by the time anyone is asked to read the exact diff. This demo runs AURA as one step inside a Temporal workflow, alongside Codex. A GET request against a product catalog service goes from success to HTTP 500, and ClickHouse records the version, commit, trace ID, and exact error for every request. By the time AURA investigates, all 1,133 requests on that version have failed.

You can't audit an AI model the way you audit a binary

Open up an AI model and what's actually inside is a floating array of decimal points. No one can look at that and confirm it hasn't been tampered with, doesn't contain bias, or wasn't trained on poisoned data. This video covers why that changes how you need to think about trusting a model: If you can't unpick the model itself, you have to be able to trust its origin.

You don't know what your model is going to do when you tell it what to do.

Give a model permission to act on your computer and you're trusting it will behave the way you expect. It might not. In this clip from our Braintrust conversation, Adam Berman, engineering leader at Semgrep, breaks down why a backdoored model is a different threat model than backdoored software. You can't fuzz-test your way to finding it, and you often can't detect it until it's already acting the way it shouldn't.

Minga's developers point AI tools at their own infrastructure

Matt Zytaruk, VP of Technology at Minga, on what changed once his developers could point their AI tools at their own infrastructure. Minga checks in 1.5 million students across the eastern seaboard every school morning. They run that platform on Control Plane, which gives their team an MCP server, a CLI, and Terraform-native resources — so a developer can investigate an issue and generate the code for the change without waiting on anyone.

Alert fatigue, AI triage, and incidents: Lessons from observability experts at Cyera, PlayHQ & NAB

Observability looks perfect in a slide deck – in practice, it's messier. In this panel, engineering leaders from Cyara, PlayHQ, and National Australia Bank share what really happened when they scaled observability: unexpected cloud bills, alert fatigue, a weekend database outage caught by an AI-assisted triage agent, and a vendor dispute settled by a single chart. They also cover moving beyond legacy tooling, using AI to close the PromQL skills gap, and what's next – from agentic SDLC integration to continuous profiling. Real stories, real numbers, real lessons.