Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

Recent Outage of Meta and Google Ads: How to Prevent Potential Loses

On Tuesday, March 5th, Facebook, Instagram and Google Ads experienced widespread outages that lasted for nearly two hours, affecting thousands of users worldwide. More than 550,000 reports poured in from Facebook users, and Instagram received 92,000 similar complaints, as reported by Reuters. As Meta stated on their newest platform, Threads: ”Earlier today, a technical issue caused people to have difficulty accessing some of our services.

Emerging trends in observability: GAI, AIOps, tools consolidation, and OpenTelemetry

See the results of our 2024 survey of over 500 observability decision-makers to find out where the industry is headed As technology evolution continues at its rapid pace, so does observability. Observability is becoming critical to driving positive business outcomes, and we wanted to understand how users are evaluating trends and their impact over the coming years.

An Introduction to Microservices Monitoring-Strategies, Tools, and Key Concepts

Users have higher expectations than ever when it comes to performance and reliability in the apps they use every day. A critical part of meeting these expectations is having a robust monitoring system in place. This article focuses on monitoring applications using a microservice architecture—it will go over key concepts, common challenges, and useful tools every engineer should know.

New Slack app is now in Beta

We’re excited to announce our new Slack app, now available in beta with awesome features including an in-app status page, reporting and upvoting issues, improved status checks, notifications, and more. Let’s review main improvements: 1. Notifications: Receive instant notifications in your selected Slack channels, ensuring timely awareness of service incidents. 2. Check Service Status: Access real-time status updates for any connected service or website directly from Slack 3.

IT Ticketing System: A Comprehensive Guide

Over the years, the global pandemic has brought about significant shifts in our lives and business, especially in the IT sector. Since the pandemic, many organizations have moved to working remotely and leveraging technology for most operations. In places where it has been a great benefit, remote operations have also been challenging for organizations as managing and tracking IT-related issues from different locations was never simple.

Understanding User-Centric Metrics in Digital Experience Monitoring (DEM)

User experience holds the utmost importance, and closely monitoring the digital experience from the user's standpoint is essential for achieving success. User-centric metrics offer invaluable insights into how users interact with digital platforms and enables businesses to optimize performance, enhance satisfaction, and drive growth. In this blog, we'll delve into the significance of user-centric metrics in digital experience monitoring and explore the key metrics that businesses should prioritize.