Operations | Monitoring | ITSM | DevOps | Cloud

A DNS failure at Proofpoint broke email delivery for organizations around the world on August 14, 2026. Records for pphosted.com stopped resolving, so inbound and outbound mail routed through Proofpoint bounced or stalled for nearly four hours. StatusGator flagged the incident with an Early Warning Signal at 12:48 UTC, about an hour before Proofpoint acknowledged it publicly on its status page at 13:50 UTC. Here is what happened, who it hit, and how some teams kept mail moving.

We’ve made a small improvement to our Incident IQ integration: users can now dismiss the outage announcement bar. When the outage announcement bar is enabled, Incident IQ can automatically display an alert at the top of your portal whenever a monitored service experiences an outage. With this update, you can add a close button so users can dismiss the announcement once they’ve seen it.

A chart shows you that CPU jumped at 15:57. It doesn’t show you that a deploy went out at 15:56. Chart annotations let you pin a note to the exact moment on a chart, and it stays there for everyone in your Space, permanently, the next time anyone looks at that chart.

When a page starts losing customers, how long does it take to find out which one? The evidence lives in your visitors' browsers, and standard infrastructure tooling measures servers instead. A speed test run from an office machine answers a different question entirely. Pages that clear every internal check can still turn away a quarter of the people who reach them.

Some frontend bugs never get fixed because nobody can prove they happened. The user cannot describe what they clicked, and the error log shows nothing. The best session replay software closes that gap by rebuilding the visit itself. If you want the mechanics first, our guide to what session replay is covers how the recording is built and played back. Choosing between the tools is the harder part, because three very different kinds of product now sell the same feature.

IT teams don’t need another place to look for problems. They need a faster way to understand what is happening, decide what to do next, and act before disruption spreads. That has always been the promise of Workspace. It gives IT teams a conversational way to investigate issues, surface insights from Nexthink data, and understand what needs attention across the digital workplace. Now, Workspace is entering its next phase.

Grafana Cloud Frontend Observability helps engineering teams quantify the end user experience by bringing metrics, logs, traces, and user session context to client-side web applications. Teams can monitor application health and performance over time, triage errors, and correlate frontend signals with backend telemetry to investigate issues across the stack.