Operations | Monitoring | ITSM | DevOps | Cloud

As a Cloud Service Provider (CSP), Managed Service Provider (MSP), or Managed Security Service Provider (MSSP) you are instrumental in delivering effective and reliable managed security services to your clients. With cybercriminals taking advantage of less secure environments and becoming more advanced with their security breaches, this is becoming increasingly complex.

Staying ahead of any issues can be the difference between a swift resolution or a catastrophe. At NinjaOne, we want to arm our partners with the tools to be alerted at a moment’s notice of any potential problems with their or their customers’ endpoints. This is why we built our new notification channels feature - to help technicians proactively manage their endpoints with critical alerts no matter where they are and regardless of what tools they use.

In the early years of the internet, it was common to simply use a spreadsheet to manually assign and track IP addresses. We’d be given a generous pool of IP addresses that were not so widely distributed, and most network devices were desktops and not mobile. But this soon got out of hand as networks grew and mobile devices became the norm.

The two words that IT and MSP teams never want to hear are “data loss.” According to Business Partner Magazine’s article on data backup, “94% of companies that fail to recover from a major data loss do not survive, and 43% of companies never resume their operation after a major data loss event.” To prevent these disasters from occurring, IT & MSP teams rely on data protection.

There are a variety of modern and legacy technology solutions that businesses can use in their IT environments. WSUS and SCCM are two different legacy products by Microsoft that are used for IT management. They each have unique capabilities that serve endpoints and ensure they are in optimal condition. Read on to learn more about the roles of WSUS and SCCM in an IT environment.

In 1988, Neil Rackham wrote SPIN Selling, a book designed to teach a sales method revolving around problem-solving rather than following a script.

Looking to scale your MSP network monitoring business this year? Maybe you’re new to the game and still wondering how to write an MSP business plan. Maybe you think the answer is a vCIO? No problem! Here are five tips from the experts at the MSP Growth Summit on how to craft and optimize your MSP business plan.

As a new or growing MSP, discovering tools and processes that will let you do more with less is a prime focus. You’re always looking for ways to boost that bottom line by cutting costs, driving more revenue, and improving overall efficiency. If you have more than a handful of employees, you’ve likely already implemented a good MSP network monitoring tool and PSA (professional services automation) tools.

Picture this: You’re on the hunt for a new solution to help your IT team save precious time and money. You understand the benefits, you’ve done your research, and you know which vendors are on the top of your list. But there’s still one massive hurdle that you need to leap over before you can make the purchase – executive approval. Getting executive buy-in on purchases can often be more difficult than finding the right product.