Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on IT Networks and related technologies.

Goodput vs Throughput: The Differences and How They Affect Your Network

Two key metrics that often come up in discussions about network performance are throughput and goodput. While these terms may seem similar, they highlight different aspects of your network’s efficiency and misunderstanding them can lead to poor decision-making that can impact the way you manage your network and your business’ resources.

Behind the Dashboard - Catchpoint Traceroute

Behind the Dashboard is an ongoing series where we look under the hood of a specific Catchpoint feature. Each episode breaks down the technology itself, what’s challenging about using it for monitoring, and how we removed friction and toil to make it a valuable part of the Catchpoint platform. In this episode Leon, Brandon, and Sergey take a look at “traceroute” tests – a feature that may seem humble and unassuming, but has unexpected power and utility when it comes to identifying performance issues with your site, service, or application.

IPAM Site Mapping: Give Your Subnets a Home

Without site context, your 5-minute fix becomes a 30-minute hunt through spreadsheets and Slack channels while users wait. This isn’t just inconvenient—it’s expensive. Every minute of downtime costs your business, and every minute spent playing IP detective is a minute not spent solving the actual problem. As networks scale across cloud, hybrid, and on-premises environments, this lack of infrastructure context creates real operational pain for your team.

What Are Packet Bursts: Causes, Fixes & How to Find Them

Have you ever been in the middle of an important video call, only for it to glitch or freeze out of nowhere? Or did an application suddenly slow down right when you needed it most? These frustrating moments can often be caused by something hidden in the background: packet bursts. But what exactly are packet bursts, and why do these sudden surges in data traffic catch you off guard when your network seems steady? Are they just random spikes in the data flow, or is there something deeper causing them?

Cloudflare's DNS Downtime: Why BGP Hijacks Were Never to Blame

On July 14, Cloudflare’s popular public DNS service (known as 1.1.1.1) suffered an outage lasting over two hours. As rumors swirled about the cause, we were the first to push back on the theory that a BGP hijack had caused the outage. In fact, the hijack was actually a consequence. How did we know this so early when other internet watchers did not? We’ll discuss in this post.

Streamlining the Complexity of SD-WAN Deployments With DX NetOps Topology

If you're feeling like your network operations just keep getting more complicated, you're not wrong. One of the core promises of cloud models was improved simplicity. However, the ensuing reality for your network operations teams has been anything but simple. Suddenly, users and applications are everywhere. Traditional, on-premises equipment now coexists with software-defined wide area networks (SD-WANs), cloud-hosted resources, and hybrid connections that hop across public and private networks.