The 12 Point Checklist Before Your AI Voice Agent Takes Live Calls
You have tested your AI voicebot solutions for weeks. The calls sound natural, the answers are accurate, and the demo works exactly as planned. Then you put it on a live call. A caller interrupts while the agent is speaking. Speech recognition misses an account number. An API takes three seconds to respond. The LLM slows down under load. One service fails, and suddenly your polished voice agent has no idea what to do next.