Operations | Monitoring | ITSM | DevOps | Cloud

Our first SIGNL4 release tin 2020 includes some great new features. Have a look. For all those who still need to work with pager devices in addition to their smartphone, it is now possible to include this device in the alarm workflow. This might be the case to secure alert delivery even in areas with poor cell coverage. Legcy pager support is provided through a new app we have added to the SIGNL4 app gallery. This apps sends an email to a paging gateway.

Event and alert severity are extremly important information for an effective alert management and response. Severity information determine the speed of response, needed resource allocation and the action path taken. Naturally, critical alerts have higher priority than major alerts which again overrule minor alerts.

Our 2nd December update adds alert counters to the web app, allows for disabling the opt-in/out from “Services & Systems” categories and adds a new encoding format to the SIGNL4 webbhook.

Our December update includes a new role model for users in a SIGNL4 team, great new app features and integration with Azure Sentinel. Two default user roles are now available in each SIGNL4 team: Administrator and User. This allows for restricting standard user rights versus administrative access. For existing teams, all users are migrated to administrators, i.e. you should check this role assignment and downgrade some team members to users yourself if necessary.