Operations | Monitoring | ITSM | DevOps | Cloud

We used GPT-4 during a hackathon-here's what we learned

We recently ran our first hackathon in quite some time. Over two days, our team collaborated in groups on various topics. By the end of it, we had 12 demos to share with the rest of the team. These ranged from improvements in debugging HTTP request responses to the delightful “automatic swag sharer.” Within our groups, a number of us tried integrating with OpenAI’s GPT to see what smarts we could bring to our product.

The Future of SEO: 6 Technology Trends Shaping Business Visibility

Search engine optimization (SEO) is no longer limited to traditional techniques like keyword research, content marketing, and link building. As technology continues to evolve, so too does SEO. The future of SEO lies in emerging technologies transforming how businesses increase their online visibility. By understanding how each trend works and leveraging its power for your business's benefit, you can stay ahead of the competition and ensure your website remains highly visible on SERPs for years.

OpenOps is Available! Start Experimenting with Open Source AI

What is OpenOps? OpenOps is an open source framework for applying generative AI to workflows in a safe and responsible way. The advantages of OpenOps are: In this video, you'll learn how to set up OpenOps and start experimenting with AI on your local machine. Andrew Zigler, our Developer Advocate, will walk you through the steps and show you how the Mattermost plugin can be used to summarize calls, threads, and channels to facilitate new workflows.

Why a hyperautomation strategy requires upskilling workers

In a fast-evolving world, adopting a hyperautomation strategy is the best way to future-proof your workplace. But how does hyperautomation affect your workforce, and what will it mean for the future of your business? Hyperautomation is the combination of intelligent technologies to expand automation. It incorporates AI, machine learning, robotic process automation (RPA), integration, document processing, and more.

Discover the Future of Customer Support: AI Helpdesk! Infraon

Are you looking for ways to transform your customer service? In today's video, we unveil the incredible potential of AI Helpdesk software and how it's reshaping the way businesses provide exceptional customer support. Join us as we delve into the concept, benefits, and features of AI Helpdesk. Get ready to be amazed by the seamless automation of repetitive tasks, lightning-fast response times, and unparalleled user satisfaction achieved through AI-powered chatbots and virtual assistants.

The promise - and the perils - of GitHub Copilot

There’s been a lot of talk about GitHub Copilot recently, loudly touted as Your AI pair programmer. According to GitHub, Copilot for Business brings the power of generative AI to engineering teams, accelerating the speed of software development and innovation. At the back end is OpenAI Codex, a modified version of the GPT-3 Large Language Model (LLM) used in ChatGPT. At the front end it integrates with code editors like Visual Studio and JetBrains to automatically generate code.

AWS AI: Introduction to Amazon SageMaker, Amazon Rekognition, and Amazon Comprehend

Artificial intelligence (AI) and machine learning (ML), ever-evolving fields that are subtly and stunningly transforming our world, are now firmly rooted in most aspects of the current tech landscape and business processes. Their growth is exponential, and their effects are largely positive – fostering business endeavors, enhancing our quality of life, and shaping how we live, work, and interact.

AI Unleashed: Revolutionizing Government Processes with Ask Sage and Mattermost

AI will soon take over laborious and tedious tasks, opening new frontiers for impact and innovation. In that transition, many government workflows and processes could be disrupted or even rendered obsolete. How can organizations prepare for the changes to come? Join the founders of Ask Sage, Inc. and Mattermost, Inc. to learn about the state-of-the-art in collaborative AI technologies and applications, from automating compliance monitoring and streamlining software development to accelerating procurement request workflows and more.

What Does AI Mean for MSPs and IT Service Management?

Last month, at N-able’s Empower partner event in Prague, Chief Security Officer, Dave MacKinnon conducted a roundtable with executives from MSPs from the UK, Germany, Poland, and South Africa. The topic centered around artificial intelligence (AI) and initiated dialogue around whether they were planning to embrace AI and their concerns around the impact it could have on technology as a whole. After the event, I sat down with Dave to discuss some of the insights gained from the roundtable.