Operations | Monitoring | ITSM | DevOps | Cloud

In this video, we'll explain how to create and use environments. Environments enable you to slice and dice your inbound incidents, display them in many different ways, and zoom into specific parts of your network, infrastructure, and applications.

In BigPanda, normalization is the translation of payloads from different systems into a consistent taxonomy. Enrichment is the process of adding context to the alerts by associating them with relevant information such as topology maps, runbook links, metadata and more. In this video we are going to walk you through a powerful technique for normalizing & enriching alerts called Custom Tags.