Operations | Monitoring | ITSM | DevOps | Cloud

"All language is but a poor translation." — Franz Kafka This quote by Franz Kafka reminds me of the time when I used to look at metrics from “Apache Kafka” topics trying to figure out what was causing the huge lags and manually deleting the messages in certain partitions to get rid of polluted messages. Yep, pretty lost in translation. I wasn’t aware of the power of observability for a Kafka producer-topic-consumer system.

A CDN delivers your content around the world, making sure users get it quickly and reliably. When it slows down or goes offline, users notice right away. Good CDN monitoring gives your team the information needed to fix issues before they affect users. This guide explains the basics of CDN monitoring and shows practical ways to set it up.

Logs are a key part of building and running software, but managing them can get complicated fast. As your apps grow and generate logs from many sources, choosing the right tool to store, search, and analyze those logs becomes important. Graylog and Loki are two popular options, each with a different way of handling logs. In this blog, we’ll break down the main differences between Graylog and Loki, how they work, and which types of projects they suit best.

Downtime refers to any period when your business operations are interrupted or unavailable due to technical issues. Whether it's caused by unscheduled downtime, like sudden system failures, or planned downtime for regular maintenance, it can significantly impact your business continuity. The effects of downtime can be severe, leading to financial losses, decreased productivity, and a damaged reputation.

Cloud computing has become the backbone of modern business operations, powering everything from day-to-day collaboration to large-scale digital transformation initiatives. As organizations deepen their reliance on cloud services, the financial stakes continue to grow. According to Gartner, global spending on public cloud services is projected to reach over $720 billion in 2025, a significant increase from nearly $600 billion in 2024.

An APM solution, or Application Performance Monitoring tool, is a software application that helps businesses monitor and manage the performance and availability of software applications. APM tools gather data from systems, servers, databases, APIs, and end-user devices to provide deep insights into the root causes of performance issues. APM solutions have evolved far beyond basic monitoring.

NiCE IT Management Solutions is excited to announce expanded service offerings and professional training options for Microsoft System Center Operations Manager. In addition to our well-established consulting and monitoring solutions, we now offer custom and standard SCOM training programs tailored to varying skill levels and organizational needs. Our goal: empower IT teams to maximize performance, ensure stability, and deepen expertise in managing modern infrastructure.

If you use Checkly, eventually you'll be looking at alerts about something failing, and wonder how to debug a failed check. For most of us, the first thing we want to see is the video of a failed check run. Sometimes, though, our check doesn’t capture video. This guide will cover three common reasons a video doesn’t show up on a check run. This advice is general for Playwright as well as those running Playwright tests on Checkly.

Security, operations, and development teams rely more and more on the ability to efficiently query logs. As these teams monitor the health, performance, and usage of their systems and investigate incidents, delving into log data can often be a matter of urgency.