Operations | Monitoring | ITSM | DevOps | Cloud

Many companies in Asia Pacific (APAC) were caught in a digital tailspin when Covid-19 hit, sacrificing security practices in their hurry to adjust to the new reality of remote work. Two years on, hybrid work is still the norm as the pandemic continues and seems to be a new way of life moving forward. Catalyzed by the coronavirus, firms big and small are now adopting cloud technologies as we tread deeper into a new data age.

To quote the UK National Data Strategy: Splunk is an advanced data platform that delivers right-time analytics from diverse data sets and that enables organisations to ask questions of all their data. It can be used to mitigate cyber security risk, improve performance, increase reliability and observe what is happening in the cloud.

Developing modern applications is harder than ever, with microservices and cloud deployment models making it harder to get things working than ever before. However, anyone who’s deployed an application knows that that’s just the beginning of the work. The biggest part comes later: ensuring it works correctly, with maximum efficiency and great performance.

Many of you may have seen our State of Data Innovation report that we released recently; what better way to bring data and innovation closer together than through Machine Learning (ML)? In fact, according to this report, Artificial Intelligence (AI)/ML was the second most important tool for fueling innovation. So, naturally we have paired this report with a new release of the Machine Learning Toolkit (MLTK)!

Some things just go better together. Like barbeque and blues, sunsets and beaches, cheese and fine wine — hey, even software and superheroes go better together! That’s why in this blog we are going to look at why IT Operations and Observability just go better together, through a superhero analogy. Enter the Dark Knight himself — Batman! He will represent observability. IT Operations will be represented by Lucius Fox.

For the 7th year in a row, IDC has ranked Splunk as #1 in ITOA*. We’re thrilled with this news, but let me start by saying that our success is due to the continued success of our customers, and we’re very grateful for the opportunity to be a part of it. Need a refresher on ITOA? We know we know, another day another acronym. ITOA is IT Operations Analytics. IDC derived this market from portions of their IT Operations management (ITOM) software market.

You might already be using Splunk to manage your Salesforce environment with the help of the Splunk App for Salesforce and the Splunk Add-on for Salesforce that allows a Splunk administrator to collect different types of data from Salesforce using REST APIs. This solution is great and the events give you an idea of how users interact with Salesforce. These events can range from Apex executions to page views.