Operations | Monitoring | ITSM | DevOps | Cloud

The COVID-19 crisis has proven to be a challenging time for IT support teams and managed service providers (MSPs). It hasn’t only left these organizations in a vulnerable position, but also in a state of uncertainty as to what may be in store for them. OnPage interacts with current and prospective clients ranging from large businesses to small and medium enterprises (SMEs).

Azure is a cloud computing vendor, ranked among the top providers. Like all cloud vendors, Azure uses a shared responsibility model. This means that some of the responsibilities are taken care of by the cloud vendor, while the rest should be taken care of by the cloud user. In this article, you will learn about Azure SQL services, and the seven most important best practices needed to ensure the security of your cloud-based Azure SQL operations.

Coronavirus (COVID-19) is greatly impacting the lives of organizations, employees and stakeholders. With the outbreak’s rising impact, more employees are migrating to remote, work-from-home practices as means of achieving “social distancing.” However, inevitable challenges are emerging with remote workdays. Obstacles include, but aren’t limited to, employee isolation, diminished productivity and poor team communication or collaboration.

In today’s chaotic digital sphere, networks are distributed across an increasingly wide range of hackable endpoints. From smartphones and tablets to Internet of Things (IoT) devices—everything gets connected to the network. EDR technologies and practices were created for the purpose of providing active endpoint protection and defense. However, if your systems and admins are overloaded with alerts, an EDR strategy might become obsolete.

Information technology (IT) never slows to a standstill. Technological change disrupts current processes or operations, requiring organizations to make alterations to IT spending. Deviating from legacy technology to 21st century advancements isn’t an option, it’s a requirement! Through automation and powerful integrations, organizations can breathe freely.

DevOps is a software development practice that combines development and operations teams. When organizations use DevOps, they typically also use agile methodologies for managing and completing projects. The combination of DevOps and agile practices enables teams to build software faster and more efficiently. One of the primary tools of DevOps is the continuous integration/continuous delivery (CI/CD) pipeline.

As the outbreak of Coronavirus spreads rapidly, with new cases being confirmed in different parts of the globe, one can’t undermine the importance of rapid dissemination of information related to patient care.

OnPage’s incident alert management platform continues to evolve, providing unique and powerful capabilities to business clients. Latest advancements include live call routing reporting and a sophisticated dashboard for enterprise users. The capabilities enhance team transparency and performance, improving incident management and collaboration in the process. In this blog post, I’ll discuss the benefits of the features and how they improve workflows.