Operations | Monitoring | ITSM | DevOps | Cloud

Change in behavior: Policy function findfiles

Here comes a profoundly belated blog post on a behavior change. Better late than never. Due to various bugs with the glob engine on Windows, we decided to rewrite it in CFEngine 3.24.0. Not only does the new glob engine resolve these bugs on Windows, but it also adds support for brace expansion on all platforms. E.g. findfiles.cf command output.

Open Source Automation Tools: Popular Options & How to Choose the Right One for Your Needs

When looking at the broad landscape of IT automation tools, you’ll find dozens (if not hundreds) of tools that seem like viable solutions to your automation needs. Almost all of those tools can be broken down into two categories: Open source automation tools and commercial automation tools. (Open source automation tools with a commercial offering are still considered open source, even if the commercial edition has a price tag.)

Watch Automation in Action - Live! (June 2025)

Tired of endless alerts, escalating ticket volumes, and constant firefighting? It’s time to take back control. Join our next live demo to see how the Resolve platform orchestrates workflows that actually work! Reduce noise, slash resolution times, and free up your IT and network teams to focus on what really matters. We’ll show you how Resolve can: Get an exclusive, behind-the-scenes look at how automation and orchestration can help you scale your operations efficiently.

System Hardening Explained: Types, Techniques, Examples & Mistakes to Know

The broad umbrella of today's IT security includes standards, tools, technologies, and human practices that reduce risk and protect your systems. System hardening is one conceptual catch-all for those components of IT security — but what does system hardening mean in relation to your actual day-to-day operations? And how do you achieve system hardening without burdening your whole team?

The Key Differences Between Manual and Automated Mailroom Operations

Mailrooms have evolved significantly in recent years, transitioning from traditional manual processes to automated solutions. This shift has transformed how businesses handle incoming and outgoing mail. Understanding the differences between manual and automated mailroom operations can help companies optimize their processes, reduce costs, and enhance productivity.
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Extreme automation and the SAP Cloud ERP journey

Cloud ERP arrives as the new holy grail of ERP architecture: a composable, flexible and scalable collection of core business services working together to meet enterprise ERP needs. Of course, getting there for a large enterprise with significant existing complexity across legacy SAP implementations isn't a trivial task. Much has been written about S/4HANA migration, but less explored are the benefits of automation solutions used for the regular operations of SAP to migration projects. These solutions offer a number of accelerators and benefits to migration projects and SAP teams, so it is worth exploring.

Can AI Eliminate IT Tickets? Exploring the Future of Automated IT

What if IT issues could be resolved before a ticket is ever created? In this episode of Tech Transformed, Sean Heuer, CEO of Resolve Systems sat down with host Shubhangi Dua of EM360Tech to explore the groundbreaking concept of Zero Ticket IT. Heuer explains it's not about solving tickets faster—it's about eliminating the need for them entirely. Together, they dive into how agentic AI and intelligent automation are reshaping the future of IT operations, moving away from reactive models and towards seamless, proactive resolution.