The ability to swiftly resolve incidents is central to SREs responsible for a service's reliability and its users' satisfaction. Mezmo has recognized this need and, at Kubecon, unveiled an innovative solution: Mezmo Responsive Pipelines. Responsive Pipelines enable users to pre-configure a Pipeline to respond automatically in the case of an incident.
We’re excited to share a recent enhancement made to the Elastic Support Hub: it’s now powered by semantic search! But before we go into more detail on the changes we made to the Elastic® Support Hub and its impact on our customers, it's important that we take a moment to explain the concept of semantic search. At its core, semantic search is a method of search that uses AI to return more relevant search results. Take a look at this quick video explaining the concept.
I’m excited to announce that ServiceNow has been named a Leader in the Forrester Wave™: Digital Process Automation Software, Q4 2023. We credit this acknowledgement to our performance and strategy in governance, end-to-end orchestration, and AI. Additionally, we believe this recognition is made possible by the unwavering support of our customers, their innovative use of the Now Platform, and their valuable feedback shared with analysts.
When we began offering Grafana Cloud Metrics, we set a service level agreement (SLA) for 99.5% of requests to be completed within a few seconds. So we built an alert that would go off if more than 0.5% of requests were slower than a couple of seconds within a five-minute moving window. Sounds reasonable, right?
As more organizations adopt observability at massive scale, they have also been grappling with rising costs. Over the past 12 months, we have been working on different solutions to help our users better understand and manage their observability stack, not to mention the bills that come with scaling it.