Gartner®, in its latest Market Guide for Network Automation Platforms released November 2023, followed the company’s track record of research that provides recommendations to industry leaders, showcases market trends, and shares next-level automation insights.
I’m excited to announce that ServiceNow has been named a Leader in the Forrester Wave™: Digital Process Automation Software, Q4 2023. We credit this acknowledgement to our performance and strategy in governance, end-to-end orchestration, and AI. Additionally, we believe this recognition is made possible by the unwavering support of our customers, their innovative use of the Now Platform, and their valuable feedback shared with analysts.
When we began offering Grafana Cloud Metrics, we set a service level agreement (SLA) for 99.5% of requests to be completed within a few seconds. So we built an alert that would go off if more than 0.5% of requests were slower than a couple of seconds within a five-minute moving window. Sounds reasonable, right?
As more organizations adopt observability at massive scale, they have also been grappling with rising costs. Over the past 12 months, we have been working on different solutions to help our users better understand and manage their observability stack, not to mention the bills that come with scaling it.
I know, we’re Sentry the error and performance monitoring platform and we catch production issues. But as you (hopefully) saw during our Launch Week announcement, some broken experiences simply won’t throw an exception. So we built a way to detect when your users are slamming their keys on the keyboard in frustration, and to even let them contact you directly when that doesn’t go their way.
At Catchpoint, our philosophy is that AI should not be adopted simply for the sake of AI itself. Instead, it should be embraced when it proves to be the most effective solution for addressing a particular business challenge. While the world is currently in the fervor of the oncoming AI revolution, our industry-leading IPM platform has quietly harnessed the potential of Artificial Intelligence for years.
