Operations | Monitoring | ITSM | DevOps | Cloud

Cloudflare is a widely adopted web performance and security platform, best known for its CDN, DDoS protection, and DNS services. While it provides rich telemetry and real-time analytics, the sheer volume and complexity of the data can make it hard to identify key trends or issues at a glance. This is where a solution like SquaredUp (or another dashboarding tool) comes in.

In the realm of data and observability, timing is everything. Until now, SquaredUp provided fixed time options like the last hour, 12 hours, 24 hours, last week, and this month. While these options served many users well, we recognized that they lacked the flexibility you needed. Whether you're tracking long-term performance, comparing trends, or looking into specific events, we know these preset options could sometimes feel limiting.

The HaloPSA plugin is a new addition to SquaredUp, and helps you create live dashboards that surface the important metrics – giving you and your team a single pane of glass for help desk performance, asset visibility, and client reporting. Why it matters: If your team uses HaloPSA to manage tickets, assets, and clients, then you already know how vital that data is for running smooth operations.

The Jira plugin is one of our most-used integrations and for good reason. Teams rely on it daily to stay on top of work, manage issues, and ship on time. As more people leaned on it, we saw a chance to make the experience even smoother. So, we gave it an upgrade. We’ve refreshed the out-of-the-box dashboards, simplified the data streams, and improved the overall experience. So, let’s take a closer look at what’s changed.

At SquaredUp, we’re obsessed with making monitoring not just powerful, but a genuinely delightful experience for engineers and teams. When we first built our Pingdom plugin, the goal was simple: make website uptime and performance data easy to visualize alongside everything else you care about. But as our users pushed the boundaries—connecting more endpoints, demanding richer insights, and needing faster troubleshooting—we realized our plugin needed to keep up.

SolarWinds is a popular IT infrastructure monitoring tool deployed on-prem, most well-known for its network and server monitoring capabilities. While it offers rich telemetry, it’s easy to miss the bigger picture. SquaredUp turns this complex monitoring data into clear, shareable dashboards that make it easier to spot trends, catch issues early, and keep everyone on the same page.

ServiceNow is a cloud-based platform that streamlines IT service management, operations, and various business workflows across organizations. Dashboards in ServiceNow can play a valuable role by offering a clear view of key metrics, trends, and performance indicators. While there are dashboards locally in ServiceNow portal, they often fail to provide a fuller picture of the impact of the incidents in context with other key metrics from external tools.

SQL is just for querying relational data, right? Well, not necessarily! With our SQL Analytics feature, you can run SQL queries over all types of data from all kinds of backend stores. This gives you incredible flexibility and power – you can even combine different types of entity (e.g. a pull request and a pipeline run) in a single query. Equally, I could have datasets with job tickets from Jira, ServiceNow and Zendesk and combine them in a single query.

What is it that makes a high-performing software engineering team successful? This was the challenge undertaken by the DevOps Research and Assessment (DORA) team around 2015, who created a set of metrics that could provide a reliable, data-driven way to measure and improve software delivery performance.

Jenkins is an open-source automation server widely used for continuous integration and continuous delivery (CI/CD), enabling developers to automate the building, testing, and deployment of software projects. Jenkins requires a good layer of visualization as it provides real-time visibility into pipeline performance, build statuses, test results, and deployment progress.