Operations | Monitoring | ITSM | DevOps | Cloud

The InvGate Asset Management Agent is a lightweight piece of software that runs on your endpoints to collect essential hardware and software data. Organizations use it to gain full visibility into their IT environment, keep inventories accurate, understand real software usage, and support remote operations, all as part of a broader IT Asset Management strategy focused on control, optimization, and compliance.

The Software Metering feature in InvGate Asset Management lets you monitor how applications are actually used across the different devices in your IT ecosystem. The benefits are clear. At an organizational level, Software Metering helps reduce costs, strengthen compliance, and optimize software investments across the entire company. At an operational level, it gives IT teams the clarity they need to manage applications more efficiently and plan future purchases with confidence.

The Software Compliance module in InvGate Asset Management gives you a clear view of your software compliance status against your organization’s contracts. From a single place, you can quickly see whether you’re using more licenses than you purchased, which software is underutilized, and when contracts are expiring, helping you stay ahead of audit risks and make decisions based on accurate data. Beyond compliance, the module also focuses on financial impact.

If you work in IT, you’ve probably heard (and dreaded) the term “tech debt.” While it’s usually tied to software development, it means something slightly different in IT Asset Management (ITAM). In ITAM, tech debt is the accumulated cost of rushed asset decisions, or missing decisions, that solve short-term needs but create long-term waste, friction, and risk.

Over the last few years, we’ve helped hundreds of organizations build and organize their IT inventories, and design automations that make daily tasks easier. That level of maturity is essential, but sometimes it’s still not enough. The real shift happens when Asset Management evolves from reactive to proactive, and from information to decision-making. That’s where an intelligence-driven system makes the difference: it turns data into proactive decisions that deliver tangible results.

If you’ve ever tried to get a clean view of your company’s software stack, you know how this goes: one team buys a tool, another one adopts a different one for the same job, renewals keep piling up, and before you know it, you’re paying for apps no one can even name. The application portfolio grows in the background, until it becomes too expensive and too messy to ignore.

Over the last few years, we’ve helped hundreds of organizations build and organize their IT inventories, and design automations that make daily tasks easier. That level of maturity is essential, but sometimes it’s still not enough. The real shift happens when Asset Management evolves from reactive to proactive, and from information to decision-making. That’s where an intelligence-driven system makes the difference: it turns data into proactive decisions that deliver tangible results.

We’re pleased to announce that InvGate has recently renewed the SOC 2 Type II certification for the 2024-2025 period. This achievement shows our commitment to the industry’s best data protection and compliance practices. The SOC 2 standard was developed by the American Institute of Certified Public Accountants (AICPA). It consists of a third-party audit that evaluates how companies worldwide handle data privacy. Keep reading to learn how the renewal impacts you.

Clear workflows make everyday work easier, but only when people can build and use them without friction. A process shouldn’t depend on technical skills or one specific owner to exist or make sense. InvGate Service Management’s no-code workflow builder focuses on accessibility from the start. Teams create workflows using a drag-and-drop editor, reusable building blocks, and no-code action connectors, which keep each step easy to follow and modify.

Workflows usually look great on paper. Approvals are clear, steps are defined, and responsibilities are assigned. Then, the request hits a familiar wall: someone has to jump into another tool to finish the job. A user gets approved, but the account still needs to be created. An offboarding task closes, yet access hasn’t been removed everywhere. Built-in connectors are designed for that moment.