The Incident Command Center (ICC) empowers your organization to command, control, and coordinate incident response without having to leave the OpsGenie app. With the ever-expanding demand for always-on services, increasing uptime is just as critical. Streamlining incident response leads to faster resolution of issues and less headaches for your customer.
Today we are delighted to announce that Atlassian has entered into an agreement to acquire OpsGenie. Six years ago, my co-founders and I recognized that always-on services were becoming commonplace, customers’ expectations were growing, and service disruptions had increased potential to impact a company’s revenue and reputation. As a result, the pressure on IT professionals was changing, but the tools to help them stay aware and in control of issues were not.
Think about the last time you or someone at your company found an error or technical issue with a critical system at work. Did you know immediately how to report that issue? Did you know who on the team was the right person to communicate the issue to? Often, employees have no idea how to answer these questions. They lack context and access to the right tools to take action themselves.
Announcing the following integrations: Atlassian Bamboo, StackStorm
For decades Development and Operations teams worked in silos. As a result, innovation stalled and gaining a competitive edge in the marketplace grew difficult. Too much red tape slowed product development to a crawl.
In this article, Serverless computing (Functions as a Service), specificallyAWS Lambda for certain jobs is explored to explain the basics and reasoning for why it makes sense to use– with some example use-cases around OpsGenie. But first, let’s talk about the current cloud services available for running software.
OpsGenie is pleased to announce an enhanced integration with Zendesk, building off of our existing bidirectional integration to now support incidents.
Announcing the following integrations: Kapacitor, Blue Matador, Instana, Zapier, BigPanda, ManageEngine
Long gone are the days of manually monitoring an inbox and deciphering which alerts require attention or action. However, when adopting or migrating to a new tool, it can seem like a daunting process to set up all of your teams, integrations, and notification settings. OpsGenie is here to help. We offer dedicated Pre-Sale Engineers and Customer Success Engineers who will help you identify your bottlenecks and precise needs within OpsGenie.
Organizations are drowning in alerts, incidents, and chaos that prevent them from doing their jobs and serving their customers. Notably, for businesses who operate always-on services, an outage or downtime can be devastating to their bottom line, not to mention a poor experience for their customers and users.
