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Enhance Your Business Suite with ConnectWise and OpsGenie

OpsGenie and ConnectWise have a bidirectional integration that brings value to your teams by allowing you to manage incidents with ease and speed, notify the right people of ConnectWise alerts at the right time according to schedules and escalations, and the integration’s bidirectional functionality allows information to both be sent to and from OpsGenie and ConnectWise.

5 Challenges and Solutions of Migrating to the AWS Cloud

Modern IT environments are far too complex and dynamic for traditional tools. Successful IT organizations have figured out that before, during, and after a migration to AWS, OpsGenie is a critical tool to monitor and alert on concerns for on-premise, hybrid solutions (on-premise with some part in the cloud), or fully in AWS.

Why Organizations are Migrating Systems to the AWS Cloud

Some companies, such as ecommerce businesses, are built from the ground up on the cloud, while others have a more traditional operating model, but all can benefit from using the cloud in their operations. Some of the primary reasons include: Achieve Business Growth, Increase Efficiency & Improve Customer and User Experience.

Building Automated Monitoring with Icinga and OpsGenie

How many servers can be managed by one system administrator? This question is pretty hard to answer since it depends decisively on the tasks that need to be operated. It is clear, however, that the amount of servers one engineer can manage has increased tremendously over the time, and is still growing. Public and private clouds, in combination with automation tools, enables us to automate many daily tasks. In a modern IT infrastructure almost everything can, and should, be automated.

5 Ways to Suppress Alert Noise

We pride ourselves at OpsGenie for being the most reliable and flexible alert and incident management solution. However, what happens when you simply don’t want notifications? Even with escalations, routing rules, and on-call schedules, you may want extra configuration on when you are notified, and for what types of alerts.

7 Tips to Get New Engineers Ready to Be On-Call

Before the philosophy of DevOps, developers would build products, services, and infrastructures , but the responsibility for maintaining them would shift to operators, aka system or IT admins. The DevOps philosophy removes the boundary between Operations and Development teams, making system reliability a shared responsibility of all parties.