Operations | Monitoring | ITSM | DevOps | Cloud

It is a well-established fact that companies looking to grow in the digital age can facilitate this mission by adopting the cloud. When pursued with the right intent and implementation strategy, cloud adoption acts as a powerful force multiplier, yielding a cutting-edge IT powerhouse for businesses and helping them grow and innovate at an accelerated pace. Organizations that adopt a cloud-first strategy must safeguard themselves from critical, service-disrupting incidents.

Change management is an organized, structured approach with methods that enable healthcare organizations to transform workflows seamlessly. Organizational change management requires the collective involvement of C-level executives and stakeholders to successfully implement changes within a care facility. Change is required when individuals, processes, teams, and tools cannot keep pace with the ever-changing needs and expectations of the organization.

Kubernetes monitoring involves tracking application performance and resource utilization across cluster components, such as pods, containers, and services. The goal is to gain visibility into the health and security of your clusters. Kubernetes provides built-in features for monitoring, including the resource metrics pipeline that tracks several metrics like node CPU and memory usage and a full metrics pipeline.

Judit Sharon, CEO and founder of OnPage Corporation, sits down with Healthcare Innovation to discuss how advanced, effective clinical communication systems help teams achieve ultimate patient satisfaction. How has the landscape around time-sensitive communications between and among clinicians and others in patient care delivery, evolved in the past few years?

Oracle is gearing up to execute the largest deal in its entire history – the company has agreed to buy Cerner, a leading electronic health records vendor, for $28.3 billion. The Cerner acquisition is slated to be an all-cash deal of $95/share and is expected to complete early next year. Cerner is a healthcare technology firm that streamlines health information and facilitates its accessibility for modern clinical teams.

In the IT world, application service providers (ASPs) build customer trust by ensuring the continuous, uninterrupted availability of their services and software. Service availability allows customers to operate normally and generate revenue without being directly impacted by their providers’ system failures. Though providers work to ensure system uptime, they are often challenged by unexpected technical issues that impact customer-facing systems.

The holiday season is here, and global retailers are prepared for the biggest retail event of the year. The decrease in new COVID-19 cases, coupled with a rise in vaccination rates, provides a glimmer of hope for shoppers looking to spend for friends and family. Holiday spending is expected to break previous records this year, growing up to 10.5 percent over 2020.

IT organizations are challenged with delivering quick, effective resolution to customers’ database, hardware or software downtime issues. Contractually binding service-level agreements (SLAs) place further pressure on IT engineers to accelerate incident resolution time and minimize downtime. Though engineers are obligated to meet their SLAs, they are unable to do so without the help of an automated alerting system.

WALTHAM, Mass., Nov. 3, 2021 — OnPage Corporation, a Boston-based incident management company, today announced the availability of new integrations with leading single sign-on (SSO) solutions Okta and OneLogin. The latest integrations allow for a secure authentication process when users log in to the OnPage system using their SSO account credentials.