Operations | Monitoring | ITSM | DevOps | Cloud

Building personalized ecommerce search experiences with Elastic

For online storefronts, there’s a fine line between a converted sale and a lost opportunity. The slightest overlooked detail on an ecommerce site can lead to customers quickly clicking elsewhere. The key to retaining site visitors and driving clicks that lead to sales lies in the technology behind the customer experience — specifically, search.

Using search analytics to strengthen ecommerce solutions

When it comes to delivering exceptional results to customers, having an understanding of all the tools at your disposal will give you a leg up. Especially in these uncertain economic times, this is even more important as companies look to gain any advantage possible. Being able to convert browsers into buyers and customers for life by providing the best customer experience will truly usher in this advantage.

How to parse body text into Elastic App Search during data ingestion

Elastic App Search allows developers to bring the power of Elasticsearch to mobile apps in a pretuned search experience. When parsing body text, the App Search crawler extracts all the content from the specified website and spreads it in fields depending on the HTML tags it finds. Text within title tags are assumed as title field, anchor tags are parsed as links, and body is parsed as one giant field with everything else.

Building resilience for applications and services with Elastic Observability

Insights from the 2022 Results That Matter study Correlating data across multiple silos and applications to derive meaningful and actionable insights is an ongoing struggle. These challenges are only set to increase as high-speed connectivity becomes more ubiquitous and enables data-heavy, digital experiences.

You have more ways to bake this cake: Bring your own Enterprise Search connector

The Elastic Enterprise Search team is working on an exciting new project: Elastic Enterprise Search Connectors framework. It appeared in version 8.2 as a Technical Preview, and it has been significantly expanded in 8.3. Elastic Enterprise Search, and specifically Workplace Search, is a solution that helps harness the power of Elasticsearch to search over company documents.

Here's how Machine Learning puts the 'personal' in ecommerce personalization

You can transform your search box into your sales rep—when you have the right tools. An impactful customer experience that drives purchases and loyalty isn't just about delivering what a customer says they want — it's about predicting and proactively serving up what they need. We might be able to imagine this work in a store with salespeople. But as organizations scale and customer interactions happen across digital and in-person mediums, their data grows.

Elastic Observability 8.3: Broader observability for cloud, SaaS, and big data

Note 8.3.0 has an issue that could cause creating and accessing snapshots against Azure snapshot repositories to fail authenticating when using SAS tokens. This impacts self-managed customers who have deployed 8.3.0. Elastic Cloud Azure deployments are not currently being upgraded to 8.3.0 and are not impacted as a result. Visibility is crucial for ensuring application performance but it can be difficult to efficiently scale monitoring across all your critical infrastructures, platforms, and services.

Elastic Enterprise Search 8.3: More ingestion options for searching across any dataset

8.3.0 has an issue that could cause creating and accessing snapshots against Azure snapshot repositories to fail authenticating when using SAS tokens. This impacts self-managed customers who have deployed 8.3.0. Elastic Cloud Azure deployments are not currently being upgraded to 8.3.0 and are not impacted as a result. The latest release of Elastic Enterprise Search brings to market enhancements to getting data into Elastic Enterprise Search.

Elastic recognized as a Visionary in the 2022 Gartner Magic Quadrant for APM and Observability for the second consecutive year

We are excited to announce that Elastic has been recognized as a Visionary in the 2022 Gartner Magic Quadrant for APM and Observability for the second year in a row. In addition, the Elastic solution scored among the Top 3 vendors in five out of six use cases in the 2022 Gartner Critical Capabilities for APM and Observability.

Regression testing your Java Agent Plugin

For developers who’ve created their own instrumentation with the Java Agent plugin, the next phase of the process is regression testing. By performing regression testing, you can ensure that your plugin functions the way it’s supposed to after you’ve made code changes or updates. You’ll have your own plugin, but to illustrate regression testing in this article, I’ll use the plugin in our example repo.