Operations | Monitoring | ITSM | DevOps | Cloud

Coming to this article you may be in two learning mindsets. You’re curious about building a service catalog and want to know some of the basics. Or you’re curious about FireHydrant’s philosophy around this growing space.

We've had a jam-packed year and it's only September. Here are some of the product releases we’ve had to date, from new features to updates for incidents, integrations, Runbooks, and more. Keep reading to see what’s new and improved with FireHydrant and what you can leverage for your team.

Modern CPUs are complex beasts with billions of transistors. This complexity in hardware brings indeterminacy even in simple software algorithms. Let’s benchmark a simple list traversal. Does the average node access latency correspond to say, a CPU cache latency? Let’s test it! Here we benchmark access latency for lists with a different number of nodes. All the lists are contiguous in memory, traversed sequentially, and have a 4 KB padding between the next pointers.

Have you ever installed OpenStack from scratch? I know, it sounds geeky, unnecessary and maybe even overcomplicated … It is after all 2021, OpenStack is mature, there are hundreds of OpenStack distributions available out there, configuration management tools are all the way around and installing OpenStack from scratch almost sounds like compiling the Linux kernel or using make scripts to install software on Ubuntu.

On August 4th 2021, Kubernetes (K8s) upstream announced the general availability of Kubernetes 1.22, the latest version of the most popular container orchestration platform. At Canonical, we actively track upstream releases to ensure our Kubernetes distributions align with the latest innovations that developers and businesses need for their cloud native use cases.

For large digital enterprises Microsoft Azure and private cloud offering Azure Stack Hub have emerged as the strategic cloud platforms of choice for many organizations. Azure offers an open and flexible platform on which to quickly build, deploy and manage applications at scale.

MSP software enables Managed Service Providers (MSPs) to remotely manage their customer endpoints and IT infrastructure. MSP software can help IT teams proactively manage issues by troubleshooting and resolving them to ultimately improve customer IT functions and minimize expenses.

A May 2021 executive order mandated that federal government agencies invest in both technology and personnel to centralize and streamline access to cybersecurity data, accelerate migration to secure cloud architectures, and advance toward a zero-trust architecture. A zero-trust architecture doesn’t refer to a predefined, out-of-the-box network security solution. It’s a strategy based on an agency’s cybersecurity plan that contains a collection of zero-trust concepts.

It is my honor to announce ServiceNow has been named a Leader in the 2021 Gartner Magic Quadrant for IT Vendor Risk Management Tools. This is the second consecutive year that ServiceNow has been positioned as a Leader and is recognized in the report for market understanding, product offering strategy, and sales execution & pricing. Today more than ever, third parties are key partners in business success.

At its core, government should be human centered. To deliver the best experiences for people, agencies must put citizens and employees first. Unfortunately, it’s not uncommon for many public sector agencies to rely on legacy operating models to get work done. These models were not built with the user in mind, but rather the task at hand. Now, as governments tackle digital transformation, new opportunities arise to make service delivery and operations more human and more citizen-centric.