Operations | Monitoring | ITSM | DevOps | Cloud

Remote monitoring and management (RMM) is the process of tracking, monitoring, and managing endpoints for multiple clients. It is mostly used by managed service providers (MSPs) to provide IT services to organizations who outsource their IT requirements. Two of the basic solutions required to start a MSP business are an RMM tool and a professional services automation (PSA) tool. Choosing the best RMM-PSA combo is a different topic altogether that we’ll leave for another discussion.

We launched a cool new feature that everyone can enjoy: public versions of all the checks available within Oh Dear! Now you can try Oh Dear! without even creating an account.

We have just released version 1.25, which exposes several APIs for all PushMon users who wish to develop their own clients on top of our Software-as-a-Service Platform.

Salesforce.com is an essential mission-critical application for many enterprises. Because it is only delivered through the cloud, its performance is highly dependent upon where it is being served from, accessed from, end-to-end network characteristics and type of usage within in an enterprise.

If you’ve done web development in the past decade, you’ve probably heard about the Personal Home Page (PHP) programming language. Some love it — some don’t. The fact is that PHP is one of the most used programming languages for web development. While you probably don’t script together your Personal Home Page these days, many PHP frameworks, like Laravel and Symfony, are still gaining popularity and others are well established.

I'm an engineer by trade. I rely on intuition when investigating a slow Django app. I've solved a lot of performance issues over the years and the short cuts my brain takes often work. However, intuition can fail. It can fail hard in complex Django apps with many layers (ex: an SQL database, a NoSQL database, ElasticSearch, etc) and many views. There's too much noise.

It’s been nearly two decades since the agile manifesto was published, and it seems “agile” is on everyone’s mind. Marketing teams are experimenting with sprints, operations teams are adopting scrum, and HR teams are looking to bring more flexibility into their strategy.

Today, we’re excited to announce support for Google Cloud Platform. Now, you can manage your Google Compute Engine virtual machine instances using the same advanced scheduling options already available in Skeddly.

Quickly responding to new, reactivated, and otherwise important exceptions is a critical part of adopting continuous delivery and other DevOps best practices. Rollbar provides code version-specific dashboards and a live feed for proactively monitoring for exceptions during a deploy, but for those exceptions that happen when you aren't actively watching Rollbar, our Slack integration is the most popular way to get real-time alerts.

Amazon RDS allows you to store your application data in databases without having to actually manage the servers the databases are hosted on. It also allows you to easily set up read replicas and take snapshots of your database. However, since it’s a managed service, you have less visibility with traditional monitoring tools. As such, it becomes even more important to take advantage of the available monitoring tools in AWS.