Operations | Monitoring | ITSM | DevOps | Cloud

appsignal

Monitoring Sidekiq Job Performance with AppSignal

Apr 28, 2026 By Muhammed Ali In AppSignal
When my Sidekiq job starts failing or slowing down, I often feel frustrated, especially if I don’t know how to fix it. If you’re using Sidekiq to run your background jobs, you know what I’m talking about. It’s a vital element of your stack, handling everything from data exports to password reset requests. It runs silently in the background, and most of the time, you’re not even giving it a second thought.
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logicmonitor

LogicMonitor Advances Autonomous IT with No Blind Spots, Trusted AI, and Closed-Loop Action

Apr 28, 2026 By Garth Fort In LogicMonitor
LogicMonitor’s latest innovations span the entire platform to deliver the operational foundation enterprises need for Autonomous IT—complete visibility from infrastructure to end user, AI that reasons in full context, and closed-loop automation that moves from detection to resolution. Over 90% of organizations rely on at least two to three monitoring solutions—and many enterprises operate five or more.
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logicmonitor

Context-Driven AI You Can Trust: How Edwin AI Earns Confidence in Production

Apr 28, 2026 By Andrew Keating In LogicMonitor
Most legacy AIOps investments underdeliver because the AI lacks context, not capability. LogicMonitor’s latest innovations expand Edwin AI’s contextual intelligence across every dimension, so recommendations are accurate, explainable, and trusted by the teams that need to act on them. Reduce incident resolution time with AI that understands your environment—not just your alerts.
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Incident.io

Who's on call? How Claude helped us calculate this 2,500x faster

Apr 28, 2026 By Article In Incident.io
Schedules are a core part of any on-call system. In ours, they define who to page and when. But people use them in lots of other ways too: checking their next shift, asking for cover while at the gym, keeping a Slack user group up to date, or updating a Linear triage responsibility. For many of our customers, they’re one of the main ways they interact with our product, and as they’re such a foundational part of On-call, it’s very important they work well.
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cortex

Ask Cortex anything, right from Slack

Apr 28, 2026 By Cortex In Cortex
The Monday morning thread. Someone asks who owns checkout-service. Someone else asks what changed in the Production Readiness Scorecard last week. A third person wants to know if the Kubernetes migration is blocking the launch next Thursday. The answers exist. They live in Cortex. But getting them into the thread means someone stops what they're doing, opens a tab, finds the data, and pastes it back. By the time they do, the conversation has moved on.
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certkit

Todd's Tenth Rule of certificate automation

Apr 28, 2026 By Todd H. Gardner In CertKit
I’m an old engineer at heart. Many of my ideals were formed by Joel’s Things You Should Never Do, Fred’s No Silver Bullet, and Brian’s Big Ball of Mud. One of my favorites was Greenspun’s Tenth Rule: The joke isn’t really about programming languages. It’s about a pattern: certain problems have a shape, and no matter how you approach them, you end up building the same solution, in the same order, until you arrive at the same messy place.
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When Offshore Software Development Makes Sense (and When It Doesn't)

When Offshore Software Development Makes Sense (and When It Doesn't)

Apr 28, 2026 By OpsMatters In OpsMatters
Offshore development isn't a universal solution, and treating it like one is how companies end up with cautionary tales instead of successful products. The decision to go offshore should be strategic - based on your specific circumstances rather than the generic promise of "same quality at lower cost" that every vendor website offers. This article provides an honest framework for deciding whether offshore development fits your situation - and equally important, when it doesn't.
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Why Some Businesses Feel Effortless to Deal With (And Others Don't)

Why Some Businesses Feel Effortless to Deal With (And Others Don't)

Apr 28, 2026 By OpsMatters In OpsMatters
You've probably experienced both sides of this. One business feels easy from the start. You find what you need, get quick answers, and everything just works. No friction, no confusion. Another business? Same product, similar pricing-but somehow it's frustrating. Slow replies, unclear steps, small annoyances that add up. It's rarely about the product itself.
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Automated Medical Receptionist: Benefits, Use Cases, and How to Choose the Right Solution in 2026

Automated Medical Receptionist: Benefits, Use Cases, and How to Choose the Right Solution in 2026

Apr 28, 2026 By OpsMatters In OpsMatters
Healthcare organizations in 2026 are facing a growing imbalance between patient demand and administrative capacity. Clinics, private practices, and medical groups are receiving more calls, more appointment requests, and more follow-up inquiries than ever before. At the same time, front desk teams are expected to maintain accuracy, speed, and a high level of patient experience. This pressure has made administrative inefficiencies more visible and more costly, especially when missed calls or delayed responses lead to lost appointments or dissatisfied patients.
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