Operations | Monitoring | ITSM | DevOps | Cloud

The Unreasonable Effectiveness of Simplicity in IT Operations Strategy

A constant challenge in business is aligning stakeholders, customers, and employees behind a single mission. Carefully crafted plans often fail spectacularly as a result of complexity. Some of these efforts fail slowly; some even before execution begins. Especially when collaboration is important, simplicity can make challenging work innately more understandable, measurable, and engaging.

A complete guide to LLM observability with OpenTelemetry and Grafana Cloud

In the fast-paced world of technology, change is constant — and nowhere is that more evident today than in the flood of new features and advancements involving large language models (LLMs). They power various applications, from chat bots to advanced copilots. And as these LLMs and applications become more sophisticated, it will be vital that they work well and reliably. This is where observability, with the help of OpenTelemetry (using OpenLIT), plays an essential role.

The new, queryless UI for Grafana Pyroscope: Introducing Explore Profiles

We are excited to share a significant update for Grafana Pyroscope users and the broader open source community: the launch of Explore Profiles, a new application that makes it easier and faster to surface meaningful insights from your profiling data. Explore Profiles is a Grafana app plugin designed to integrate seamlessly with Grafana Pyroscope, the open source continuous profiling backend, providing a smooth, queryless experience to browse and analyze your profiling data.

Time, timezones, and scheduling

Our On-call product has been in the wild for a few months now, and in this post I want to talk about building a time-sensitive system and what we did to handle some of the challenges. I’ll cover what our scheduler is responsible for, the basics of working with time, and talk a bit about how we tested our system.

The Ultimate Digital Employee Experience Management Guide

In 2024, the overall employee experience hinges, in large part, on the quality of their digital interactions. Digital Employee eXperience (DEX) encompasses all digital touchpoints between employees and their work environment and aims to enhance satisfaction, engagement, and productivity across any digital touchpoint.

Issue reports and early warning signals: Now in Beta

We are excited to announce a new enhancement to our platform that will further empower you to stay ahead of potential issues. You can now report an issue for services directly from your StatusGator admin dashboard. Help out other teams who might be experiencing downtime by reporting unpublished issues. These crowdsourced issue reports are one of the datapoints that power our new Early Warning Signal alerts.

How to Cut Through the Chaos of Custom App Log Management

In modern IT environments, logging has become an integral part of application development and operations. Logs, metrics, and traces allow organizations to alert on events, monitor performance, and troubleshoot issues effectively. However, as applications scale and generate an increasing volume of logs year over year, managing them efficiently becomes a daunting task for engineering teams and budget makers.

Application Experience - Next Level Application Management

It is summer in the northern hemisphere and Nexthink has turned up the heat on all things Application Experience. This summer we have released a series of significant enhancements to Application Experience, making it the go-to choice of every IT team that wants to proactively manage and optimize their employees' experience using any application.

Six Unlimited Cloud Storage Providers in 2024

Imagine a world where you never had to worry about running out of cloud storage again. Although most cloud storage providers offer generous storage capacities of 10TB or more, this may not be enough for large businesses to store their data efficiently. Although it sounds too good to be true, there are a few cloud storage services providing unlimited cloud storage, backups, and other features for you or your business.