Operations | Monitoring | ITSM | DevOps | Cloud

Top 3 NLP Use Cases for ITSM

What is NLP Natural Language Processing is a specialized subdomain of Machine Learning which is generally concerned with the interactions between the human and machine using a human verbal or written language. NLP helps in processing huge volumes of text which would take a significant amount of time for a human to comprehend and process otherwise. Hence a lot of organizations take advantage of NLP to gain useful insights out of their text and free formatted data.

Packet Loss Testing and Reducing Guide + Recommended Tools

If you’ve ever encountered a slow file download or a frozen/lagging video, you’ve experienced packet loss. Under certain circumstances, these might be minor inconveniences, but packet loss on a larger scale can be financially detrimental to businesses. Fortunately, there are steps you can take to diagnose and reduce packet loss. In this article, we provide some background on why packet loss occurs before sharing five of the best network monitoring solutions on the market to combat the issue.

Statuspal vs Status.io

If you’re wasting precious time and resources responding to customer emails and phone calls whenever an incident arises - now sounds like a good time to set up your very own status page! A Statuspal status page is a professional and effective way to communicate incidents and maintenance updates internally for your team or publicly to your customers. You would be right in thinking that there are many options available and one of the largest operators in the market is Status.io.

Feedback - From Slack to Discord - 13 months later

This post is our third one sharing our real-world experience using Discord for more than one year. I think it is pretty interesting for any company interested to get the pros and cons of using Discord over Slack. At Qovery, we are a remote-first software company. When we decided to move out of Slack to Discord 13 months ago, we were only 3 developers on the team.

Announcing support for Oracle Arm-based Ampere A1 instances

Arm processors have long been at the center of mobile computing, powering billions of smartphones, tablets, smartwatches, and other IoT devices. Today, these processors are beginning to see broader adoption in the cloud as they promise better performance, higher energy efficiency, and lower costs than their x86-based predecessors. Just this week, Oracle announced its new Oracle Cloud Infrastructure Ampere A1 Compute platform, built on the Ampere Altra Arm processor.

Five worthy reads: Distributed cloud is the future of cloud computing

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. Distributed cloud allows organizations to bring cloud computing closer to their location. This week we look at why it’s the future of cloud computing.

How important is middleware monitoring for organizations?

As any organization grows and goes wider and bigger, their infrastructure and the IT landscape also expands. The “N” number of dependencies and running tasks at a moment needs careful monitoring. However, bigger the organization, the more complex and difficult it gets to monitor the transitions and communication. Without the smooth transactions and perfectly running operations team, day-to-day business would go through many hurdles.

How to alert on high cardinality data with Grafana Loki

Amnon is a Software Engineer at ScyllaDB. Amnon has 15 years of experience in software development of large-scale systems. Previously he worked at Convergin, which was acquired by Oracle. Amnon holds a BA and MSc in Computer Science from the Technion-Machon Technologi Le' Israel and an MBA from Tel Aviv University. Many products that report internal metrics live in the gap between reporting too little and reporting too much.