Operations | Monitoring | ITSM | DevOps | Cloud

The systems and data that healthcare providers utilize and process are fundamental to its successful operation. Therefore these organizations must invest in appropriate and powerful observability solutions that enable them to effectively monitor their systems and valuable data. These tools and solutions allow healthcare providers to securely manage, deliver, and ensure uptime for their entire IT infrastructure.

For effective centralized logging, OpenSearch is a perfect solution as OpenSearch offers powerful querying and analysis capabilities, and it’s highly scalable and flexible. In this article, we will outline why you should use OpenSearch for centralized logging, before outlining how to easily configure centralized logging in OpenSearch.

Oil and gas companies operate in a high-stakes environment where the potential for catastrophic incidents, such as oil spills, explosions, and natural disasters always exists. These risks necessitate the establishment of robust crisis management for oil and gas companies to ensure the safety of their personnel and minimize potential damage to their operations and organizational reputation.

Of all the KPIs that gauge the health and operational fitness of an enterprise, Mean Time to Repair (MTTR) from an outage or downtime is one of the most crucial. Yet while MTTR is a universally recognized metric, many organizations still fail to consider the total cost of MTTR when deciding where and how to invest in their IT environments.

Network-as-a-Service (NaaS) is revolutionising network management by helping businesses take greater control of the provisioning, payment and management of network services. In our on-demand webinar, “Unlocking the power of network automation”, Lisa Wright took a deeper look at how network automation, SDN (Software Defined Networking) and NaaS are shaping the future of networking and delivering value for enterprises.

Dan Toomey, Senior Integration Architect at Deloitte Australia, kicked off the session by highlighting the essential role of business rules in software development. He emphasized the significance of managing evolving and complex business rules, advocating for the use of effective tools like Business Rules Management Systems (BRMS) to safeguard code and services.

When deploying Docker containers to AWS ECS, you can encounter a situation where you want to run an image that requires some configuration. For example, let's say you wanted to run Vector1 as a sidecar to your main application so you can ship your application's metrics to a service like Honeybadger Insights. To run Vector, you only need to provide one configuration file (/etc/vector/vector.yaml) to the image available on Docker Hub.

‍ AI has revolutionized various aspects of incident response, from preparation to resolution. Across the incident response lifecycle, AI is being leveraged to streamline processes, reduce noise, and improve overall efficiency. One critical area where AI is making a significant impact is in incident communication. Effective and efficient communication is crucial during incidents, as it ensures that stakeholders are informed and aligned with the incident status and resolution efforts.

Continuous compliance and risk management can help keep your organization safe as the threat landscape changes and expands each year. The IT operations team is no longer just responsible for a few machines; they are managing complex environments that span across technologies, across teams, and at scale. They're expected to work fast while simultaneously considering the often-conflicting requirements of cost, compliance, and even workforce skills gaps.

A common misconception around cloud computing is that it’s automatically cheaper than running on-premises infrastructure. Unfortunately, when businesses switch to (or consider switching to) the cloud, their cloud savings may not be immediately evident. In fact, some businesses accrue more monthly costs with the on-demand cloud model than they would with on-premise systems. This begs the question: Is cloud computing really cost-effective?