Time is precious and not for sale. Or is it? UMB AG, a leading Swiss IT service and managed services provider, takes the opposite view. Under the company motto "Creating Time", UMB provides its customers with more time which they use for their core business instead of IT administration. A core UMB service is complete support for SAP landscapes, be it on premise, in the UMB data centers or in the cloud. Here, UMB has relied on the artificial intelligence of the Avantra AIOps platform for a good five years in order to manage both its own SAP systems and its customers' as efficiently as possible.
Device level monitoring is a relic of the past. Today's global IT landscape delivers services not devices and support organizations need to keep pace in an ever changing and evolving consumption driven world.
Every team has guardrails, whether you recognize them or not. They’re a form of automation that can have significant impact on your software development process and the people doing the work. They’re another way to give toil the boot and keep developers in the flow. We’ve made the case for engineering automation in a previous article; here’s how guardrails as automations ensure that agreed upon boundaries and ways of working are codified into team processes.