Operations | Monitoring | ITSM | DevOps | Cloud

The Journey to Zero Ticket IT with Agentic Automation

See how RITA, Resolve’s intelligent AI agent, instantly resolves IT issues before they become tickets. In this live demo, you'll get a front-row seat to how RITA automates routine service desk requests, helps technicians troubleshoot faster, and brings the Zero Ticket IT vision to life. Hosted by Ian Coppock and demoed by Derek Pascarella, this is automation in action.

Discover Agentic AI in Resolve: RITA, Jarvis & the Future of IT Automation

Unlock the next generation of IT automation with Resolve’s groundbreaking agentic AI features. In this video, we introduce powerful new capabilities designed to help IT teams accelerate resolutions, streamline workflow creation, and bring control to enterprise AI strategies within the Resolve platform.

How to Automate Password Resets with Resolve #itautomation #ai #aiautomation #agenticai

Tired of password reset tickets? Meet RITA — Resolve’s AI IT agent. Understands natural language Verifies identity Resets passwords instantly No tickets. No delays. This is Zero Ticket IT in action. Watch Resolve’s Derek Pascarella show how it works.

Provision & Deploy Applications in Minutes with Resolve

Automate end-to-end application provisioning with Resolve Actions. In this demo, we walk through how Resolve automates the entire process of provisioning virtual machines (VMs) and deploying applications—starting from a simple request form, all the way to fully configured and monitored servers. You'll see how Resolve.

Zero Ticket Video Series: How to Automate Password Resets with Resolve

Struggling with repetitive IT tickets like password resets and account unlocks? You're not alone — these make up nearly 30% of all service desk requests. In this demo, learn how RITA, the AI-powered IT Agent from Resolve, can eliminate these issues entirely — no ticket required.

Automating Linux Disk Expansion with Resolve: Add & Extend VM Disks in Minutes!

Running into disk space issues on your Linux servers or virtual machines? In this step-by-step demo, we show how Resolve’s powerful automation platform can help you automatically add and expand disk space on Linux systems, eliminating manual processes, reducing human error, and improving operational efficiency. In this video, you’ll learn how to: Technologies Featured: Whether you're a system admin, IT operations engineer, or automation specialist, this demo highlights how to streamline critical disk management tasks that normally require elevated access and technical knowledge.

Automate Disk Space Management on Windows with Resolve

Struggling with managing disk space issues on your servers or virtual machines? See how you can use Resolve to automate disk space addition and expansion on Windows systems, saving time, reducing manual errors, and eliminating the need for high-level administrative access. In this video, you'll learn how Resolve automates the process of: Whether you’re a system admin, IT operations engineer, or automation enthusiast, this demo highlights how you can streamline infrastructure tasks using intelligent automation.