Operations | Monitoring | ITSM | DevOps | Cloud

IT Inventory Management software, also known as Inventory Management systems or simply inventory software, consists of tools that enable you to track, manage, and monitor all hardware and software assets within your organization throughout their lifecycle. In this video, learn how to manage IT inventory, what an asset inventory should include, and the must-have features of IT inventory management software.

The US government has recently banned Kaspersky antivirus software. Starting September 29, selling the Russian firm's products or providing updates to any existing installations within the United States will be illegal. So, it'd be advisable to start searching for an alternative. Keep in mind that it should offer you similar capabilities, be in compliance with your business regulations, and fit into your IT budget.

The ITIL service lifecycle is a framework comprising all the processes needed to effectively manage the whole service lifecycle of any product or service offered by an organization. Its scope encompasses the entire lifecycle of IT services, from their initial concept to day-to-day management and operations and their final retirement. It is divided into five core stages or phases, each focusing on specific activities and processes.

Hardware Asset Management, or HAM, manages the hardware assets in your IT asset inventory. It's an essential part of IT Asset Management, monitoring your IT infrastructure (including desktops, laptops, servers, and network equipment) throughout its lifecycle, from procurement to disposal. A robust HAM strategy will play in your favor in multiple ways, including: Having a comprehensive SAM plan brings multiple benefits to your organization.

Software Asset Management, or SAM, is the practice that looks after your Software and License Management. It oversees the acquisition, management, release, deployment, maintenance, and eventual retirement of software assets. Having a comprehensive SAM plan brings multiple benefits to your organization, including: Discover how you can implement Software Asset Management in your company in this video!

Mobile Device Management is a set of tools and working practices for managing, monitoring, and securing mobile devices such as phones, tablets, and laptops. It allows IT colleagues to control device settings, implement security measures, and perform remote locking or data wiping if a device is lost or stolen. Effective MDM can transform how IT departments manage and support mobile devices.

IT Operations Management or ITOM is the function that manages all technology, hardware, and software services within an organization. ITOM includes providing IT infrastructure, Availability Management, Capacity and Demand Management, cost-control activities, and Security Management for all IT infrastructure and service assets. Incorporating a well-organized ITOM strategy comes with many benefits, including.

IT support provides technical support and assistance to customers and end-users. A dedicated team of IT professionals provides it, and it is usually accessed via a help desk. As you can imagine, there are multiple benefits of providing IT support: Typically, there are five IT support levels or tiers, each with its own complexity and skills.

ISO 27001 is the globally recognized standard for Information Security Management. It uses a Risk Management approach to provide a framework for managing, controlling, and protecting privileged and sensitive information. The standard sets out the requirements for establishing, maintaining, implementing, and continually improving an organization's Information Security Management System (ISMS).

The IT infrastructure is the collection of hardware, software, and networks that maintain the operation and delivery of IT-managed services. Essentially, it's the backbone of any enterprise. Thus, a well-oiled tech infrastructure will positively impact customer service, employee productivity, and data center organization. The best way to manage it is through your IT Asset Management solution.