Operations | Monitoring | ITSM | DevOps | Cloud

Before you can measure the DORA metric for Change Failure Rate, you need to define what failure means. In this video, Sleuth's CTO Don Brown explains how Sleuth defines and measures Change Failure Rate, and how it ties failure back to deployments. Check out these videos on how Sleuth measures other DORA metrics: Give Sleuth a try and see why it's a deploy-based Accelerate / DORA metrics tracker both managers and developers love.

The DORA metric Mean Time to Recovery (MTTR) tracks how long on average your failure spans are. In this video, Sleuth CTO Don Brown explains how Sleuth calculates this measurement, which gives you insight on how quickly your team can respond to and recover from failure. Check out these videos on how Sleuth measures other DORA metrics: Give Sleuth a try and see why it's a deploy-based Accelerate / DORA metrics tracker both managers and developers love.

Communication Channels help you add Video Call links, ChatOps links, and other external links to an incident. Additionally, you can create a dedicated Slack Channel for an incident using the Communications Card.

Maintenance Mode enables you to reduce alert noise during the scheduled maintenance window. Thus alert notifications for false-positive incidents can be suppressed during Maintenance windows.

With Squadcast, you can define and monitor Service Level Objects for your services. SLOs allow you to define and enforce an agreement between two parties regarding the delivery of a given service. A Service Level Objective (SLO) is a reliability target, measured by a Service Level Indicator (SLI), and sometimes serves as a safeguard for a Service Level Agreement (SLA). SLOs represent customer happiness and guide the development team’s velocity.

Kentik's Doug Madory and Grant Kirkwood of Unitas Global discuss events affecting global connectivity, focus on the role of BGP, review market share data, and show how Unitas transparently keeps customers informed of the status of their network.

The CloudStream: Episode 2

Enjoy this demo that showcases PagerDuty's Event Intelligence, a powerful AIOps solution that helps teams harness machine learning to reduce alert noise, create context for faster resolution, and remove toil by automating repetitive tasks.

Enjoy this demo that showcases a day in the life of a team handling an incident with PagerDuty's Automated Incident Response solution. PagerDuty enables teams to orchestrate the right response for every incident. It also helps organizations protect revenue and improve customer experiences by resolving critical incidents faster and preventing future occurrences. Now you can bring major incident best practices to your organization with end-to-end response automation and friction-free postmortems.