Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

Cloud purchasing strategy KPIs: RIs, SPs, Spot, CUDs

One of the key advantages of cloud services versus on premise deployments is the wide range of purchasing options and pricing models. While it’s an attractive advantage, it can be complicated for organizations to determine the best blend of service pricing models. The ability to define the organization’s blend of purchasing strategies and display the target versus actual performance is critical for optimizing cloud cost management efforts.

The Who, What and Where of Microsoft Teams Call Quality

Microsoft Teams is the world-leading collaboration and productivity tool for today’s hybrid workforce, but your users’ experience with it is only as good as the network and IT environment it operates in. There is a critical visibility gap when it comes to delivering a stellar Microsoft Teams user experience to your users. Organizations lack an end-to-end picture of what problems are happening, what is causing the problems and who is affected.

Why Website Uptime Monitoring Is Crucial For Preventing Downtime

Website uptime monitoring is crucial for any business that depends on its website. But for companies whose whole service is online, it is essential. If your site isn't reliably serving users when they need it, your competitors are just a Google search away. So you can't just check your site is running now and then - you need a tool to check it as frequently as possible.

Scaling Syslog: The Challenge That Never Goes Away

At this point, you already know how powerful syslog is (and if you don’t, check out “Introduction to Syslog”). But here’s the thing: Scaling your systems to consume high volume syslog is like fighting zombies. Weird unexpected behavior and no easy solutions. Before you fight zombies, though, you have to understand them. So, here are the challenges for scaling syslog one by one.

New capabilities: Sumo Logic expands Real User Monitoring (RUM)

Monitoring the digital experience of users is a must-have these days. Ensuring the end clients are satisfied is difficult though. People are not keen to provide feedback; they just change the vendor without explanation. It is, therefore, crucial to build enough observability into a front-end application (a web page or a mobile UI) so it can tell the story of how well the user perceived the interaction within the application.

How to drive better decision-making with reliability management

Almost every organization is going through digital transformation. According to IDC, direct digital transformation investment is growing globally at a compound annual growth rate of 15.5% and is expected to approach $6.8 trillion by 2023. Customers quickly embrace the benefits of a customer experience reshaped by technology. However, they have little patience when that technology doesn’t work as expected.

How to get maximum value from Service Level Objectives (SLOs)

A reliable digital customer experience is critical to the success of digital-first businesses. Each minute of downtime can result in the loss of revenue, unsatisfied customers, and damage to reputation. However, as your uptime gets closer to 100%, it gets exponentially harder to improve and often comes at the cost of speed of innovation. A good balance between innovation (i.e., new feature releases) and maintaining an acceptable level of reliability is key to success in the digital world.

Improve your application monitoring by reducing overhead of managing and updating alert rules

Just about every organization today relies on key applications running on complex multi-cloud environments to transact business and enable users to work. It is critical to ensure that those applications are running optimally. A solid monitoring and alerting system is required to know when an issue needs attention. But having a robust monitoring system is not enough.

How to download files from ASP.NET Core MVC

I have been implementing a couple of features lately that allow users to download files. During this process, I have visited various namespaces and possibilities with ASP.NET Core. In an attempt not to forget what I have learned and in the hope that this knowledge can be used by others, here is a blog post about downloading files from ASP.NET Core 😊 This post will use an ASP.NET Core MVC application as an example since that is what I am using.