The vast majority of MSPs in the world are under $2milion in revenue. Breaking through that barrier is not easy. As part of our business transformation program, we see a large number of MSPs that have been going for more than 10 years but can’t seem to push through to the next level. Often these MSP businesses are stuck in the $800k-$2M turnover range with around five to 15 techs working for them.

A zero-day vulnerability (CVE-2023-5129) in the WebP image library is being actively exploited, putting major browsers and scores of additional apps at risk.

In today's fast-paced digital world, automation stands as a beacon of efficiency and innovation. The adoption of an automation mindset is not merely a trend, but a paradigm shift in how we approach IT processes. This post provides insights into the critical role of IT automation, highlights potential challenges, offers preparation tips before embarking on the automation journey, presents a systematic plan and wraps up with key takeaways.

We understand the relentless demands and challenges that come with running an MSP, particularly when you’re a relatively small business. The constant juggling of client needs, technical issues, and operational tasks can leave little room for strategic planning and growth. However, it’s essential to find the time to work on your business rather than just in it if you want to achieve sustainable growth and success.

A firewall stands as a digital gatekeeper, meticulously sifting through network traffic and deciding what may pass. This protective shield, fundamental to cybersecurity, is integral in the Linux world. The Linux kernel itself is effectively a de facto packet switching firewall, crafted as it is around the principles of packet filtering at the most fundamental operating system level, thus exemplifying the pivotal role of firewalls in system security.

Since the early 2010s, software delivery methods have largely evolved. While on-premises tooling defined the first wave of customizable software, the market saturation of cloud-based counterparts offers new forms of software solutions. Navigating the complexities of on-prem, cloud, and hybrid setups demands a deep understanding of each offering’s efficiencies and requirements. Learn more about on-premise vs cloud software in our comparison below.

Employees have already staked a claim on the future of remote work. With 98% of millennial employees wanting to work from home at least some of the time, reported benefits range from lower stress to enhanced productivity and motivation. As a team leader, however, the complexities of managing a remote workforce can seem daunting. This is where technology can help your hybrid and remote teams unleash new forms of collaboration unrestrained by office walls.

One of the things we talk about a lot when discussing the current state of the MSP market is the concept of the Red/Blue Ocean. In this analogy the Blue Ocean represents a market where there are lots of opportunities to grow and do more business; while the Red Ocean represents a saturated market where opportunities are harder to find.

As organizations become increasingly reliant on remote solutions, the choice of a robust remote monitoring and management (RMM) platform becomes paramount for MSPs. But it’s not that simple. With so many options on the market and the whole IT landscape changing rapidly. What should you be looking for when it comes to selecting and RMM. Here are 12 things you should be considering.