Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Managed Service Providers and related technologies.

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How MSPs Provide SaaS, UCaaS, and Network Monitoring

With the reliance on cloud computing continuously surging, Managed Service Providers (MSPs) are required to deliver a wider range of support services. Efficiently managing Unified Communications as a Service (UCaaS) and Software as a Service (SaaS) has become increasingly difficult but more important. To meet and exceed their clients' demands, who depend heavily on these cloud solutions, MSPs need robust Digital Experience Monitoring (DEM) tools. These tools are essential for identifying application performance issues, maintaining service quality, and ensuring an optimized end-user experience.

What Is Energy Efficient Ethernet (EEE) and Why Is It Important?

What Is Energy Efficient Ethernet (EEE) and why is it important? You likely have dozens, if not hundreds, of ethernet connections running throughout your organization. While these network links keep your business running, they also consume significant power — even when idle. The IEEE 802.3az standard, also known as Energy Efficient Ethernet (EEE), addresses this challenge by allowing ethernet connections to scale power based on actual bandwidth needs.

Top 10 Best Apple MDM Software Solutions in 2025

There are around 2.2 billion active Apple devices worldwide, representing 48% of the entire smartphone market. Today, the modern workforce is no longer dominated by a single operating system but spans multiple OSs, each requiring its own management and monitoring strategies. That’s where this article can help. We’ve listed the 10 best Apple MDM software based on genuine user reviews from G2 and Capterra.

NinjaOne: Your Ally in Navigating NIS2 Readiness

The NIS2 Directive is the European Union’s enhanced framework for cybersecurity, targeting essential and important entities. It fosters a proactive approach to managing risks, safeguarding critical infrastructure, and ensuring organizational resilience against cyber threats. The NIS2 Directive introduces new requirements and obligations in four overarching areas.

Revolutionize Patch Management with NinjaOne's Patch Intelligence AI

As software ecosystems grow in complexity, it’s more important than ever to stay ahead of potential patch-related risks. A single untested patch can lead to compatibility issues, operational disruptions, and even security vulnerabilities. To address these risks, NinjaOne has launched Patch Intelligence AI as part of its automated patch management platform. It’s designed to revolutionize patch management and empower IT teams to act proactively and confidently.

Jitter vs Latency: Definitions and Differences for Better Network Performance

If you’ve ever experienced choppy audio or video calls, slow website loading, or laggy gaming sessions, chances are you’ve dealt with either latency or jitter issues – or possibly both. These problems plague networks both large and small, from Fortune 500 companies to neighborhood coffee shops offering free WiFi.

A Complete Guide to Fort Worth Managed IT Services for Small Businesses

Managed IT services provide small businesses with affordable, reliable, and professional technology support. In Fort Worth, these services are tailored to meet the needs of growing businesses, helping them streamline operations, improve security, and reduce downtime. This guide explains what Fort Worth managed IT services are, their key benefits, and how to choose the right provider for your business.

10 Best Windows Server Cloud Backup Solutions

Protecting critical data is a crucial undertaking for every organization, especially in the digital age. Most vital information is digital, making organizations vulnerable to cyberattacks, disasters, system failures, and more. While storing data locally has been a common practice in the IT world, it may have limitations. The emergence of cloud backup solutions has revolutionized data protection strategies.