Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Managed Service Providers and related technologies.

How MSPs can simplify multi-cloud cost management for their customers

Multi-cloud cost management has quickly evolved from a nice-to-have capability to a core expectation with the accelerated adoption of the cloud. Organizations that depend on managed service providers (MSPs) for cloud operations now look to them for financial clarity as well. Now, MSPs are not only expected to monitor and manage cloud usage, but also to act as trusted cost advisors. They must deliver transparency, predictability, and strong governance across all the cloud environments their customers use.

EP1: Getting started with ServiceDesk Plus MSP Cloud

Join us for a step-by-step tutorial on how to effectively configure your instance, customize your help desk, and automate processes using ServiceDesk Plus MSP Cloud. Also, learn how to leverage essential PSA features such as Timesheets, Billings, and Resource Management to streamline your MSP operations and achieve operational efficiency right from the start.

Instruction Without Disruption: Reliable Connectivity with C1 Managed Internal Broadband Services

Empowering Seamless Learning Experiences through Dependable, Human-Centered Connectivity. Maintaining a reliable and secure broadband network is no longer a luxury for schools; it’s a necessity. K-12 schools face unique challenges when it comes to leveraging technology for education, from limited budgets and resources to the increasingly sophisticated security risks threatening connectivity. When disruptions occur, the impacts on teaching, learning, and administrative operations can be significant.

Beyond the Horizon: Vulnerability Management - Turning Cyber Hygiene into Business Confidence

Discover why vulnerability management is critical for cyber and business resilience — and how N-able is reinventing the process. In this episode of Head Nerd Table, Jason Murphy sits down with Jeff Green, Distinguished Product Leader for Vulnerability Management at N-able, to unpack why vulnerability management is no longer optional — it’s essential. Jeff shares insights from his experience as a CTO and MSP leader, explaining how vulnerability management underpins both cybersecurity and business continuity.