Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Service Reliability Engineering and related technologies.

squadcast

MSP's As NOC's, Handling Multiple Clients

Oct 26, 2023 By Chitra Bisht In Squadcast
A Managed Service Provider (MSP) should invest in an Incident Management platform to ensure seamless service delivery and customer satisfaction. Such a platform streamlines Incident Response, improves service reliability, and enhances communication among teams. It helps MSPs in reducing Mean Time to Acknowledge (MTTA) and Mean Time to Resolve (MTTR) incidents, thereby minimizing downtime and service disruptions.
Read Post
squadcast

RapidSpike + Squadcast: Routing Alerts Made Easy

Oct 25, 2023 By Vishal Padghan In Squadcast
RapidSpike is a website monitoring solution that focuses on all three key aspects of website health: performance, reliability and security in a single dashboard. If you use RapidSpike for your website monitoring requirements, you can integrate it with Squadcast, an end-to-end Incident Response tool, to route alerts from RapidSpike to the right users in Squadcast with ease.
Read Post
squadcast

Blue Matador + Squadcast: Alert Routing Simplified

Oct 19, 2023 By Vishal Padghan In Squadcast
Blue Matador is the fastest, easiest way to set up AWS infrastructure monitoring, allowing small teams to fully monitor their cloud operations with no manual setup. If you use Blue Matador for your cloud monitoring requirements, you can integrate it with Squadcast, an end-to-end Incident Response tool, to route alerts from Blue Matador to the right users in Squadcast with ease.
Read Post

Introducing Past Incident Feature | Incident Context and History | Squadcast

Oct 18, 2023 By Squadcast In Squadcast
Introducing Squadcast's Past Incidents feature which helps incident responders by presenting them with past incidents related to the same service. It employs data science techniques to match and display a historical list of similar incidents from the same service you are currently investigating. This aids in expediting issue resolution by offering valuable insights, such as historical context, prior incident details, timing patterns, and past solutions.
View Video
squadcast

G2 Fall Report Positions Squadcast among the leading Incident Management, and IT Alerting Tools

Oct 12, 2023 By Sanjog Sandhu In Squadcast
Squadcast established itself as a Momentum Leader and High Performer across different regions in the Incident Management and IT Alerting tool categories. We have solidified our leadership in the Mid Market segment across various regions, this recognition stems from our dedicated customer base.
Read Post
squadcast

A Detailed Guide to Setting Up Effective On-Call Rotations

Oct 11, 2023 By Chitra Bisht In Squadcast
On-Call Schedules are predefined rotations/shifts assigning team members to be available for incident response at specific times. They are essential for ensuring round-the-clock support, swift issue/incident resolution, and continuous service availability. For a robust On-Call system, proper schedules are essential serving as the backbone of reliable Incident Response, and ensuring your team is well-prepared to address technical challenges effectively.
Read Post

Unified Incident Management: Merits of Combined On-Call and Incident Response | Squadcast

Oct 6, 2023 By Squadcast In Squadcast
In this session, we explore the crucial aspects of effective on-call management and incident response in product organizations. Squadcast combines On-Call and Incident Response into a single platform using automation capabilities for enhanced reliability, continuous learning, and better productivity. 🔍 Timestamps.
View Video

AI is not intellignece: Bill Kennedy - The Reliability Podcast

Oct 6, 2023 By Last9 In Last9
The Reliability podcast aims to speak with engineers who have worked on large, complex systems and glean through their learnings. What best practices should one imbibe? What are non-negotiable learnings to become better at a craft? What’s ‘engineering’ going to be like with the advent of AI? We answer these and more tracing personal journeys of engineers who have built stellar careers around decoding the innumerable intricacies of software engineering.
View Video

Copyright © 2026 OpsMatters™. All rights reserved.