Operations | Monitoring | ITSM | DevOps | Cloud

Monitor CAA Records with DNS Check

DNS Check now supports monitoring CAA records. A CAA record (Certification Authority Authorization record) tells public certificate authorities (CAs) which of them, if any, are allowed to issue TLS/SSL certificates for your domain. Public CAs have been required to honor these records since 2017, so CAA records act as an access control list for certificate issuance.

The Messy Truth About AI Data Management (And What to Do About It)

Data will always be unclean. It's just a matter of degree. I internalized that on day one of my master's program in data science, when a professor warned us that roughly 80% of our time would go to preprocessing and cleaning, not building models. Years later, as Principal Product Manager for AI, ML and Analytics at Ivanti, I've found the guidance holds up remarkably well in practice.

The Enterprise Buyer's Guide to Service Desk Automation Platforms

Here’s a story that plays out constantly in enterprise IT, and few people talk about afterward. A team runs an evaluation with multiple vendors using a structured scoring process. Then, they make their choice, but six months into deployment, the platform that excelled in every demo is now struggling with the actual environment. The IT leader who signed off is in a room with their CIO, trying to explain why the numbers fail to match the projections.