Operations | Monitoring | ITSM | DevOps | Cloud

How Healthcare IT Improves Clinical Efficiency Through Digital Experience

Healthcare providers are under more pressure than ever to provide better care and improve patient outcomes despite clinical resource scarcity, high turnover, and burn-out. Staffing shortages of physicians and nurses, growing populations in need of care, and rising costs create real barriers to exceptional care.

How Proactive IT Prevents IT Tickets from Reaching Critical Mass

If an IT ticket is submitted, then it’s already too late. But what if you could get ahead of the pile up, reduce IT tickets, and solve issues before the tickets ever appear? Digital workplace technology is evolving fast, fueled by the post-pandemic realization that IT is vitally responsible for the productivity and satisfaction of modern organizations. But it’s not all going to plan.

IT & The Flow State: 5 Ways IT Can Facilitate The Flow State at Work

Let’s start with a concept you’re probably familiar with: how it feels to get into a flow state at work. Maybe you were creating a new graphics package for a client deliverable. Maybe you were building a new website, or working on a coding sprint for the next product release. Maybe you were digging into some script automations for common technical issues. It doesn’t really matter what you were doing; what’s really important is how you felt while you were doing it.

Will Microsoft's Latest Tool Transform Workflows for Developers?

At Microsoft’s 2022 Build Conference, which took place on May 24 through May 26, the tech juggernaut revealed a number of new technologies and iterations that are poised to impact the workplace and the world at large. One announcement in particular has already sparked major conversation among the developer community: the new Microsoft Dev Box.

The Success of Hybrid Work Hinges on Technology

We’ve been talking about it for more than a year now, but the last few months have only affirmed the fact: hybrid work is here to stay. The myriad research that’s been conducted so far proves that not only do employees want the flexibility of hybrid work, but also that hybrid work has a huge potential to drive better business results.

Windows 11 Preparation: Is Your Organization Ready?

When Microsoft rolled out Windows 11 last fall, the announcement included what seemed like a relatively distant deadline: October 14, 2025, the date when Windows 10 support will end. Considering how many unexpected changes we’ve all experienced over the past few years, we understand if you’re hesitant to prepare for anything that’s not scheduled to take place until the year 2025.

The Return to the Office: Major Companies Investing in Flexible Workplaces

For much of the past two years, businesses have been looking ahead to an eventual return to the office – a return that has been frequently delayed and disrupted by the unpredictable nature of the COVID-19 pandemic. But with some employees resistant to returning, companies are looking for new options to entice employees back. It may not be a return to the office at all, but instead a movement towards an entirely new way of working together.

IT Self-Help: Reduce Tickets & Speed Software Adoption

When a software update backfired resulting in an influx of IT tickets, this organization scaled the fix across all impacted devices, saving 100+ IT hours. Whether organizations run into technical roadblocks, budget constraints, resource limitations or any of the other myriad challenges that can stop a digital transformation project in its tracks, 73% of companies fail to provide any business value from their digital transformation process. All that planning and hard work for nothing.

Digital Resilience a Top Priority as Cloud Spending on the Rise

Investments in cloud computing services have steadily increased over the past few years, largely a result of the rise of the digital workplace and the challenges brought on by remote and hybrid work. But there’s another reason businesses are investing more money into cloud solutions: driven by the chip shortage and subsequent hardware crisis, businesses are looking to build their digital resilience.