In the past year, the term Large Language Models (LLMs) and its models like OpenAI’s CHATGPT, Google’s Bard, Meta’s LLAMA-2, and the open-source Falcon have buzzed throughout the tech sphere. But what exactly is an LLM, and how does it function? Let’s dive in for a clearer insight.

Tool rationalization, sometimes called tool consolidation, is the systematic analysis of observability and monitoring tools, the consideration of onboarding new tools to fill gaps, and the retirement of unnecessary tools. Perhaps you and your IT team are struggling with constantly buying new tools to meet a very niche use case to unlock new capabilities.

Information technology (IT) departments are always juggling multiple tasks in the fast-paced world of modern business, from maintaining the network infrastructure to guaranteeing data security and enhancing system performance. Even the most seasoned IT professionals can get overwhelmed by the sheer volume of data created and the rising complexity of IT systems. Artificial intelligence for IT operations (AIOps) can revolutionize the way businesses manage their IT environments in this situation.

Is your company using ServiceNow IT Operations Management or considering using it? If so, you know the importance of enhancing the visibility of your IT infrastructure and services, protecting against service disruptions, and enhancing your company’s operational flexibility. In this blog, we’ll discuss how ServiceNow ITOM works, improves visibility across the entire IT infrastructure, and streamlines operations. We’ll also discuss how ServiceNow ITOM is better together with AIOps.

If you’re juggling complex, cloud-based, containerized systems and aiming to meet high customer expectations, your old monitoring processes probably don’t cut it anymore. Increasing infrastructure complexity means you need to instrument more, log more, and monitor more. That leads to even more complexity. The answer is better observability, right? Yes and no. Observability and monitoring are critical, but they are only part of what you need for service awareness and availability.

At ScienceLogic, we’ve always believed in the power of innovation and the importance of customer satisfaction. We are excited to announce that we have been honored with the TrustRadius Best of Award in the AIOps category for 2023. This is a testament to our dedication to providing exceptional value, top-notch features, and building enduring relationships with our customers.

Imagine you’re in the middle of a critical project, and suddenly, your system crashes. Or perhaps it’s the middle of the night, and your server goes down, affecting countless users. Some IT incidents are inevitable, but the way you manage them makes all the difference in minimizing their impact. You know that proper incident management is critical – and that incidents can become costly.