Businesses around the world have been forced to adopt remote working policies in response to the COVID-19 outbreak. In just two months, a vast number of employees around the world shifted to a work-from-home environment. Although some businesses already had many of their IT operations available on the cloud before the pandemic—with the help of cloud-hosted email and collaboration suites such as Office 365—no one expected such a sudden and widespread transition into teleworking.
If your organization is like virtually every other in the world (including ours!), you use a mix of Microsoft products in your productivity stack, possibly including SharePoint, Office 365 and OneDrive. But you probably also rely on a variety of other applications, maybe even mingling in “competing” tools like G Suite or Dropbox, in addition to complementary tools like Zendesk or GitHub.
For those of us already using Microsoft Teams, the benefits couldn’t be clearer: Microsoft Teams provides everyone with one place to chat, meet, call, and collaborate, no matter where you are. IT professionals who support modern workplace tools like Office 365, and remote meeting platforms like Zoom and WebEx, can greatly benefit from connecting critical applications like Exoprise, directly into the Teams Channels they are already using.
Microsoft Teams had an outage yesterday, on February 3rd 2020, for a few hours, and apparently it was due to an expired TLS / SSL certificate. The Internet erupted in delight over this for some reason with lots of coverage everywhere. Slack and MS Teams usually do garner more attention when they experience unfortunate outages most likely due to their rivalry. Apparently, because this was an expired certificate it gave everyone a reason to write “Oops” and other similar quips.
NiCE IT Management Solutions is proud to serve global key-players in advanced Microsoft Office 365 performance and health monitoring. Read the latest customer reference on how the NiCE Active 365 Management Pack is enabling a global packaging solution provider to stay on top of Microsoft Office 365 monitoring operations.