What is BigPanda?
BigPanda helps IT Ops, NOC and DevOps teams detect, investigate, and resolve IT incidents and outages in fast-moving IT.
Operations | Monitoring | ITSM | DevOps | Cloud
The Place Where Modern Operations & Technology Come Together
BigPanda Event Correlation and Automation Overview
BigPanda allows you to resolve incidents quickly and easily in real-time, and drive IT Ops performance using reports and analytics. Here's a quick overview of the Incident 360 and Analytics consoles.
Hybrid cloud: easing the migration pain
Most enterprises today are in the stages of a hybrid cloud migration, and no matter how they view this migration or implement it, the challenges they face are fairly common across the board. Does that mean there are common best practices for a hybrid cloud migration, and if so – what are they? Join us in a CTO Perspective discussion with Scott Stradley, Field CTO at BigPanda. Lean back and watch the interview, or if you prefer reading, take a few minutes to read the transcript.
Welcome to BigPanda University and the new Getting Started with BigPanda video series
Ease of use and outstanding user experience have always been a top priority for us, and we consider them to be a key factor in our success. Recent years have seen enterprise customers also looking for a self-service, low-friction user experience – and part of that includes access to extensive educational content, for all the stages of the product onboarding process and all levels of usage.
Getting Started with Environments
In this video, we'll explain how to create and use environments. Environments enable you to slice and dice your inbound incidents, display them in many different ways, and zoom into specific parts of your network, infrastructure, and applications.
Getting Started with Normalization and Enrichment
In BigPanda, normalization is the translation of payloads from different systems into a consistent taxonomy. Enrichment is the process of adding context to the alerts by associating them with relevant information such as topology maps, runbook links, metadata and more. In this video we are going to walk you through a powerful technique for normalizing & enriching alerts called Custom Tags.
Getting Started with Correlation
Correlation is a method of grouping related monitoring alerts into a single high-level incident. In this video, we'll explain how BigPanda utilizes pattern recognition to automatically detect which alerts are likely related; correlates them into high-level, actionable incidents; and allows you to see, edit and test the correlation patterns before going into production.
Getting Started with Collaboration and Sharing
In this video we will show how to set up the sharing of incidents from your BigPanda environments with ticketing, chat, notification and orchestration systems.
Getting Started with Changes and Root Cause Changes
In this video we will discuss how to integrate change data with BigPanda to drive change-related root cause analysis. We call this feature Root-Cause Changes.
Getting Started with User Management
In this video we'll walk you through setting up user management and discuss Role-Based Access Control in BigPanda.