Operations | Monitoring | ITSM | DevOps | Cloud

BigPanda Autonomous Operations Platform: Now an Award Winner!

It’s not just our customers who choose our technology time and again. BigaPanda is also recognised by the industry as an innovator whose cutting edge solutions provide Enterprise IT with both value and innovation. We’ve been named one of the 10 finalists for The MIT Sloan CIO Leadership Award in the MIT Sloan CIO Symposium Innovation Showcase, and one of the 30 Best Companies of 2019 by CIO Bulletin.

ML and AI enabled IT Ops: the NOC as a modern cockpit

A common sentiment among our prospects after they see our demo for the first time is: “That’s it? It can’t be that simple!”. The truth is – yes it can be, and it should be. ML and AI should make IT Ops simpler, and a big part of that is usability. If your ML & AI powered IT Ops tools take months to set up and weeks to learn, and then don’t provide a substantially improved user experience, you’re obviously using the wrong tools.

Best-of-breed or Monolith: what does your IT Ops tool stack need?

As a Product Manager at BigPanda, I like to stay in touch with our customers on a regular basis. Recently, I visited a customer of ours in Atlanta. As I was getting got out of my rental car in the company’s parking lot, I noticed him pulling in into his small parking space in a very large pickup truck. “Those are some big wheels”, I commented.

How Workday is using BigPanda to increase availability SLA

It’s always great to get a shout-out from a customer, so I was thrilled to read a post on “Medium” written by our friends at Workday that talks about BigPanda! In the post, Owen Sullivan, Software Development Manager at Workday, discusses how Workday raised their availability SLA from an already industry-leading 99.5% to 99.7%, and how one of the key drivers they see for delivering on this promise is efficient monitoring.